**** **** **** ****, ***********, Florida 32311
Phone: 850-***-**** E-mail: firstname.lastname@example.org
To obtain a position with an organization where I can maximize my people oriented experience, communication skills, problem analysis and problem solving abilities.
Experience with Pharmaceutical Sales and Business to Business sales
Experience teaching students within the Martin County School Board
Experience in customer service and public relations, including exercising tact, diplomacy, and patience with a diverse group of people
Experience with speaking in front of groups and making effective presentations
Fully bilingual in English and Spanish.
Martin County School Board Adult Learning Center ( September 2017- Present)
ESL Evening Teacher/Instructor
Teach English language skills, through listening exercises, reading, writing and speaking
Teach pronunciation techniques, quizzes, textbooks, videos and computer lessons
Developed a curriculum that takes an overall approach to English study and focus on a specific aspect of language use, such as life skills, literacy, or vocational and workplace English
Combined basic studies with real-life interactions involving language use in different situations, such as shopping, schooling, job hunting or working with English-speaking coworkers
Became knowledgeable of students' culture and recognized differences that may affect the student's ability to acclimate to an English-speaking environment
ADT Small Business Unit Division
Custom Homes Division (September 2017-Present)
Small Business Unit (August 2015 - March 2016)
Ability to self-generate business leads through creative, traditional and social media marketing
Sales Leadership through perseverance and productivity.
Overcome challenges and close the sale
Account and time management – manage a full customer security pipeline
Ability to build strong long lasting business relationships
Entrepreneurial-minded and a driven sales leader
Generated new business while also growing existing customer accounts.
Convert leads into customers, develop existing accounts and close sales quickly.
Inventiv Healthcare / Glaxo Smith Kline (March 2016 - December 2016)
Highlights & Accomplishments:
Contracted by different Top Pharmaceutical companies to sell and represent their product portfolio
Educate healthcare professionals
Successfully launched new products to the market
Excellent proven sales track record and Supervisors can be reached for references
Increased market share in a competitive and challenging territory
Won many Awards for Top Performer and Sales Excellence including “Presidents Club Award”
DHSMV – Division of Driver Licenses )
Customer Service Department
Customer Service Representative
Assisted callers with driver licenses, tag and title issues
Provide customer service to callers/drivers (average 100 a day) regarding all driver license issues
Graduated from The Division of Driver Licenses Management Fellows Program.
Bureau of Administrative Review (BAR)
Operations Analyst II
Responsible for training hearing officers to hold administrative hearings regarding Florida (DUI) driving under the influence statutes.
Train new members on Florida statutes and Department’s policies and procedures
Skill communicating Florida Statutes effectively and efficiently, both orally and in writing, English and Spanish
Developed the ability to understand, interpret and apply state and federal motor vehicle laws, and DHSMV’s policie
Trained law enforcement through the Institute of Police Technology and Management (IPTM) Miami convention(2004) on how to properly handle DUI cases
Florida Atlantic University/ Boca Raton Florida
Bachelor of Science, Mass Communications