Engineer Customer Service

ARUN. K

Contact: +91-994*******

E-Mail: ************@*****.***

HARDWARE AND NETWORKING ENGINEER

CAREER PRECISE

Looking for a position as a Hardware engineer with the opportunity to work with other administrators to improve customer service and the reliability of the assigned information system. Hardware engineer with over 2 years of hands-on and multi-tasking experience, adept at handling multiple system operations, including installation, upgrade, configuration, administration and maintenance of windows systems.

CORE COMPETENCIES

Windows System Administration (Windows 7, 8.1 & 10).

Linux Server OS Installations (RHEL 7, CentOS7).

VMWare Configurations.

TCP/IP Network Troubleshooting.

Technical remote support.

Hardware Solutions for Desktops, Laptops, Printers, Scanners.

APPRENTICE Jan2016-Dec2016

BHEL, RANIPET. (Central Govt. of India) The Boiler Auxiliaries Plant

Technical Apprentice in Informatics Centre

ROLES AND RESPONSIBILITES

Managing and supporting Windows 7 & 8.1, Domain network in multi-locations

Coordinated with other teams to support network hardware such as switches, Desktops, Thinclients, Workstations, Printers and Scanners.

Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, and reviewing system and application logs.

Technical support for Desktops, Laptops, Printers & Peripherals.

TCP/IP Configurations for switches, modems, routers.

Printer and Softwares installation for server.

Operating System (Ms dos,Windows 9x/xp/7/8/8.1/10).

Office Ms Office(2007,2010,2013,2016).

EXPERIENCE 2016-Till Date

Desktop: Hardware related problems in desktop pc’s and troubleshooting with spare replacement and software, OS related solutions, Ghost Imaging for backup and restore, Data recovery from hard disk.

Laptop: Hardware related problems in Laptop pc’s and troubleshooting with spare replacement, Wifi, Bluetooth configurations and Operating system related Solutions.

Networking: Server and Client management networking with troubleshootings, TCP/IP Configuration, Transceivers, Switch and modem configurations.Cable crimping and laying.

Printers: All kinds of Inkjet,Laserjet,Dot-matrix printers as troubleshooting and spare replacement level,Computer peripheral’s Services, RS-232 device managements.

Software troubleshooting: Mail configurations and user related,machine related (CNC,CMM,Multigage…)Software problems troubleshooting, Antivirus server management.

Electrical: Electrical Maintenance and House Wiring.

Professional Background

Computer engineer with 1.7 Year experience of the installation,maintenance and Development of computer hardware and software associated with the automobile industry.

Role : Customer Support Engineer(L2)

Franchise : 1) CARE IT SOLUTION Partnership With WIPRO.

Nandanam, Chennai -600 035.

2) SWIPE TECHNOLOGIES CHENNAI.

Company : TURBO ENERGY LTD Group of TVS And BHEL-BAP RANIPET.

Company Profile:

An BHEL-BAP RANIPET(Central Govt.of India) The Boiler Aauxiliaries Plant. Technician Apprentice In INFORMATICS CENTER. company having more then 500+ Desktops,250+Workstatiions, 200+ all kinds of printers,50+ Laptops with connectivity of Local Area Network Connection with OFC Cable,including WAN Connectivity. Important Departments also having Wi-Fi Connectivity, Using Four kinds of servers(Lotus Mail server, Domain Server, Storage Server and Symantec Server).

An MNC top company of automobile industry the name of TURBO ENERGY LTD Group of TVS. In the company having more then 500+ Desktops, 210+Workstatiions,200+ all kinds of printers,50+ Laptops with connectivity of Local Area Network Connection with OFC Cable,including WAN Connectivity. Important Departments also having Wi-Fi Connectivity, Using Four kinds of servers(Lotus Mail server, Domain Server, Storage Server and Symantec Server).

Shop Profile:

Successfully doing COMPUTER And LAPTOP SERVICES from people with them door step around Vellore.Works like Tamil and English typing and all Online Services.

Skills:

Home appliances troubleshooting

Lower typing skill in English

Driving LMV

Digital Photography

Mobile Services,Andriod Software Rooting.

Passport

Two Wheelar.

CERTIFICATIONS

DHNT (Diploma in Hardware And Networking) in 2013.

PLC IN 2015(Progrmmable Logic Controller)SCADA,LABVIEW,HMI,VFD.

DCM IN 2008

SCHOLASTICS

DEEE (Diploma in Electrical And Electronics Engineering Adukkamparai, Vellore-11.

HSC from DonBosco Hr Sec School, Gandhi Nagar Vellore in 2012 .

SSLC from DonBosco Hr Sec School, Gandhi Nagar Vellore in 2010.

PERSONAL PROFILE

Father’s Name : T. Kottaiyan

Date of Birth : 30th May 1995

Martial Status : Un-Married

Languages Known : English, Tamil

Permanent Address: No.9, Kanakkar Street, Rajaji Nagar, Katpadi,

Vellore-632007.

Carrier Interest : Hardware and networking,Desktop support engineer And Electrical

Maintenance.

Contact No : 994-***-****,866-***-****

SIGNATURE

Place :

Date :

Arun .K

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