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Customer Service Representative

Center Line, Michigan, United States
13.00 hour
March 02, 2018

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Sonya A. Lee

***** ***** **. ****. **

Centerline, MI 48015



To obtain a position within an organization that will utilize my extensive experience and skills to the benefit of the organization.


Business Development Consultant, Ed Rinke Chevrolet Buick GMC Centerline, Michigan 09/2015-05/2016

Generated leads for sales team, obtained and compiled information from potential customers and set appointments for vehicle servicing department.

Loss Mitigation Representative (CSR), Aerotek / Flagstar Bank Troy, Michigan 01/2012-09/2012

Obtained and compiled information for customers whom were in jeopardy of foreclosure. Also provided feedback from specialist and underwriters and sent out " Hardest Hit" registration packets.

Onstar Subscriber Advisor, Aditya Birla Minacs / Onstar Warren, Michigan 11/2010-02/2011

Provided routing information to GM Onstar customers as well as initiating diagnostic probes and remote door unlocks.

Verifier / Telemarketer / Customer Service Representative, Insight Teleservices Southfield, Michigan 02/2006-07/2009

Responsible for data entry for 501-C 3 charitable organization, also served as a Customer Service Representative for various inbound campaigns and provided general clerical support.

Receptionist, Commonwealth Recycling Oak Park, Michigan 11/2005-12/2006

Responsible for locating vendors for ferrous and non- ferrous materials as well as data -entry. Provided general clerical support.


Pre- medicine Coursework, Wayne State University, Detroit, Michigan

Diploma, General Studies, Pershing High School, Detroit, Michigan

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