TUA

TUAN TRAN

904-***-****

ac4oe6@r.postjobfree.com

Objective

Solution-oriented, highly analytical and resourceful candidate with extensive experience in network administration and support. Knowledgeable Information Technologist is seeking IT network and system administration.

Skills & Abilities

Resourceful problem-solving network issues in a timely and cost-efficient manner.

Exceptional experience working in fast-paced, deadline-oriented environments.

CCNA Academy: Pursuing CCNA Certification, full semester of hands-on experience in working with Cisco equipment.

Networking Technologies: RIPv2, OSPF, VTP, SPT, TCP/IP, DNS, DHCP, SSH, Telnet, Wireless Networking

Operating System: Windows Server 2012 R2/2012/2008, Windows 10/8/7/XP Pro.

Virtualization: VMware and Hyper-V

Two semesters hand on Windows Server 2012 R2, Active Directory configuration, troubleshooting, and Active Directory management.

PowerShell Active Directory Management was done strictly in PowerShell

Certification

Microsoft Certified Solutions Engineer - MCSE F789-8226 09/01/2019

Cisco Certified Network Associate – CCNA CSCO12859919 08/27/2018

CompTIA Linux+ COMP001020879476 04/18/2019

CompTIA A+ COMP001020879476 04/18/2019

Education

Virginia College, Jacksonville, FL 32207 2014 – 2016 graduation

Network System Engineer GPA 4.0

Work History

UPS, Jacksonville, FL 32219 October 2017 – February 2018

TSG Support Technician with Driving: Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook. Strong communication, problem solving, and decision-making skills. Highly organized and detail oriented; ability to prioritize daily tasks.

Pilla Electrical Products Inc., Jacksonville, FL 32207 July 2006 – October 2017

Technician: Completely reliability and highly responsibility of Electrical goods’ assembly, inspecting, packaging, warehousing and inventory duties, order checking and computer design and output of labeling materials.

IT Technician: Installed, operated, maintained new and existing computer hardware and software on small office. Restored data, operating systems, files, documents and drivers. Trained users to work with new computer hardware or software, such as printers, word-processing software, and email. Support coworkers with technological needs. Ensure the anti-virus software is installed, properly configured, regularly updated and working properly on all P.C. Setup and maintain Cisco routers, switches, wireless access points along with installing cabling.

Virginia College Practical April 2014 – September 2016

Hardware/Software Active Directory

Troubleshooting PowerShell

Router/ Switching VMware/Hyper-V

Subnetting/Managing Linux

Network and managed over 15 computers which connected to 4 Cisco Switches and 2 routers. Preformed clean installs to over 50 computers to include remote imaging and manual removal and replacement. Programmed 8 wireless access points and fully implemented server 2012 r2, creating a web server, AD server and a file and print server, while providing network load balancing and clustering. Tied in over 5 printers to include networked and wireless. Preformed remote management of school assets using Team Viewer allowing over 100 students access to class related functions and projects. Preformed full and partial upgrades of Motherboards, RAM, CPU’s, Optical drives and various other internal components. Utilized event viewer to capture randomly generated server issues. Preformed Power Shell management both in class and over a remote connection to add OU groups and created policies with guidance to school requirements. Highly skilled in Windows 7 system features and functions.

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