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Customer Service Representative

Location:
Columbia, South Carolina, United States
Posted:
March 02, 2018

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Christopher Suttle

Columbia, SC *****

ac4ocr@r.postjobfree.com

803-***-****

An aspiring Information technology professional, who is looking to start a career utilizing an Associate's in Applied Science (Computer Networking Systems).

Authorized to work in the US for any employer

Work Experience

Direct Sales Representative

Spectrum - Columbia, SC

December 2016 to Present

My responsibility is to go door to door and sell Spectrum services to potential new customers. Technical Support Specialist

Verizon Wireless - Columbia, SC

November 2014 to May 2016

Provide the customer with great customer service while trying to troubleshoot and fix their devices. Provide a high level of resolution support to multiple business customer types, adapting to their varying needs and requirements. Delivering efficient customer support on large accounts, with the ability to be proficient in customer-facing systems. Sell the value of Verizon solutions by using strong communication and negotiation skills to improve the customer experience and increase company revenue. Maintain an in-depth level of knowledge regarding product offerings, network capabilities, and position them as strategic solutions in a business environment. Skills Used

Technical skills regarding mobile networks, basic troubleshooting. Warehouse Associate

Muscle & Strength - Columbia, SC

May 2014 to September 2014

My responsibilities were to make sure orders were packed and shipped out on time while maintaining warehouse cleanliness.

Customer Service Representative

Bi-LO LLC

October 2009 to June 2013

My key responsibilities were to provide customers with the best customer service possible while making sure the store looked presentable all-around. Education

Bachelor's in Computer Network Security

South University - Columbia, SC

2016 to 2018

Associate's

ITT Technical Institute - Columbia, SC

2012

Skills

Microsoft Office (8 years), Windows Server 2008 (2 years), Active Directory (2 years), Desktop Support

(2 years)



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