Manager Computer Science

Abdul Haq

Frisco, TX

*****@*****.*** - 630-***-****

Senior IT Leader / Program Management

Passion for technology to drive innovation, productivity and transformative business outcomes. Broad and deep hands-on IT expertise in designing, developing, planning and operating large global enterprise systems. Proven talent for designing cutting edge, resilient applications, infrastructure design and new technology adoption.

Experienced in leading large scale complex projects involving multiple stakeholders and global teams

Track record of on-time delivery of projects, under budget and beating customer expectations

Strong reputation for leading high performance global teams, building expertise, inspiring creativity

Change agent with keen focus on business growth, cutting waste and driving productivity

Designed and led development of several high volume, high performance web applications with resilient, fault tolerant design with a keen focus on simplicity, scalability and performance

Extensively used Java, C, C++, PERL, SQL, MS-SQL, Oracle for application development

Experienced in leading high performing teams, keeping them motivated, skilled and trained and act cohesively to produce the best outcomes for customers

Deeply experienced in managing highly critical application infrastructure and 24x7 production performance. Proven expertise in troubleshooting issues quickly and restoring stable operations

Experienced in designing long lasting applications, focused on simplicity for long term performance and maintainability

General Electric, Schenectady, New York

Sr. Director – Digital Technologies & Operations, GE Digital. 2014 – 2018

Led application and infrastructure strategy, operational excellence, compliance for global enterprise critical ERP applications. Led global teams to manage critical PeopleSoft, Oracle EBS, Oracle Fusion, Kronos enterprise systems delivering $17B in pay and benefits disbursements.

Defined success factors for Kronos workforce management ERP and designed solution for new ERP platform that resulted in $800k savings, more capacity, robust stable environment. Received CIO award.

Devised strategy and solutions for application teams to ensure 225 applications become ISO 27002 compliant and secure.

Architected Solr and NoSQL based document search and retrieval system with simplified UX and security resulting in significant user productivity

Created monitoring strategy and tools for ensuring 1000s of critical services are monitored reliably and teams receive timely actionable alerts.

Envisioned and implemented new tools and automation that increased productivity. Ensured operational excellence, timely and accurate delivery of critical services.

Created highly collaborative teams, built deep talent and engendered a culture that valued long term stable, reusable systems

Designed a training program to introduce GE’s Pivotal CloudFoundary based IIoT platform to my org and defined use cases to migrate applications to the new commercial platform.

Director – PeopleSoft & ERP Technologies, GE Corporate. 2008 – 2014

Delivered critical Pay and Benefits services for all GE employees. Managed multi-million dollar budget, led global teams to support PeopleSoft HCM and enterprise applications.

Created yearly technology roadmaps resulting in clear goals for upgrading/sunsetting applications and IT assets, defined investments in new technology solutions

Led restructuring of teams to maximize redundancy and built talent pipeline to sustain critical support. Revamped business processes for productivity and high performance.

Defined success factors for a combining ERP application upgrade along with hardware upgrade resulting in elimination of redundant planning and testing efforts

Lead Architect – Employee Services, GE Corporate. 2000 – 2008

Architected enterprise applications and technology stack for high performance, availability to deliver critical services for 350,000 global GE employees.

Designed web-based enterprise travel expense system with user-friendly UX, robust and scalable to multiple countries

Designed enterprise single sign-on and customized it for employee websites. Achieved cost-out by using software capabilities to achieve high availability, innovative ways to handle peak loads.

Architected efficient, robust, redundant multi-layered infrastructure for internet facing employee portals for pay, benefits, health, travel services.

Bachelor of Science in Computer Science - CIT, India. Graduated top of class

Master of Science Computer Science -Union College, NY. Summa Cum Laude, 4.0 GPA

GE Executive University – New Manager Development, Advanced Manager Course, Advanced Information Management Course

Kronos ERP simplification: Conducted deep-dive of existing Kronos WorkForce ERP systems which were numerous & plagued with multiple issues. Created clear documentation of issues, defined success factors. Devised and executed a plan to consolidate all instances into one centralized ERP system.

Results: Transformed the ERP into a simple, high performance service with scalability, redundancy at all levels and saved ~$800,000/yr on just compute costs.

IT Risk & Controls – ISO 27002 adoption: Led the adoption of ISO 27002 controls across my org under the direction of General Electric’s IT Risk department. Defined strategy and solution templates for 225 apps to become compliant in each of the risk categories.

Results: Achieved 97% compliance across the org in a period of 6 months, on target and under budget.

IIoT (Predix) Program Development: Designed training curriculum and delivered training to my organization to initiate adoption of General Electric’s Industrial Internet of Things platform called Predix. Held deep dives into CloudFoundry and developing apps and MicroServices in the cloud.

Results: Over 200 employees were trained, 6 prototype projects initiated, awareness of the Predix platform established across the org.

ERP Redesign: Led strategy, design and execution of database & server redesign for General Electric’s Peoplesoft Pay and Benefits ERP.

Results: Reduced server footprint from 30 linux servers to 23 while increasing capacity, redundancy & resiliency. Reduced total server spend by $120,000/yr.

Talent Transformation: Implemented General Electric – IT departments initiative to insource talent in a period of 6 months.

Results: Transformed team from 7 employees & 45 consultants to 17 employees & 24 consultants, resulting in $240,000/yr savings and stronger talent pipeline.

No-SQL based document store: Proposed and implemented a secure PII sensitive document retrieval system with a Solr (No-SQL DB) based indexing service.

Results: Extremely user-friendly and responsive service that allows users to search documents based on 20 different attributes and get results instantaneously.

PeopleSoft ERP upgrade: As part of PMO and technology leader, led $17MM upgrade of General Electric’s PeopleSoft Pay & Benefits ERP.

Results: Delivered the project ahead of schedule, $2MM under budget and with minimal interruption to critical services.

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