KATINA

JENNINGS

**** ******* ***** **. *************, GA 30044

904-***-****

ac4nz8@r.postjobfree.com

Professional Summary

To secure a position in which my education, training and experience will be utilized and rewarded with performance.

Skills

Type 60 won

Medical Terminology

CPT, ICD-10-CM, HCPCS Coding

Procedure Posting

EOB Interpretation

Experience

Production Worker /Feb 2016- April 2017 Remedy Intelligent Staffing

Examine products to verify conformance to quality standards.

Mark or tag identification on parts.

Pack and store materials on parts.

Customer Service/Telemarketer /Aug 2013- Jul 2014 Jacksonville Temp Staffing

Effectively managed high-volume of incoming and outbound customers calls.

Address an resolve customer product complaints empathetically and professionally.

Fast paced challenging call center environment.

Customer Service / April 2012- April 2013 Dial America

Managed high-volume calls with tact and professionalism.

Renewal of customers magazine subscriptions.

Confer with customers by telephone providing information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Receptionist / Jan 2000- Oct 2009 Community Connections

Preformed general office duties such as answering multi-line phones, filing, order office supplies.

Managed and maintained employee records

Open sort an filed incoming correspondences which included faxes, emails an US Postal mail.

PBX Operator/Reservations /Mar 1998- Jan 2000 Omni Hotel

Greet and welcome all hotel guest with a smile

Executed an average of (20) prompt wake-up calls each morning.

Make an confirm hotel reservation, checking hotel availability.

Education

United Education Institute / Jul 2010

Medical Billing And Insurance Coding

Certificate of Achievement in CPR

Completed HIPAA for Healthcare Professionals

Completion of Medisoft Software

Completion of Medicine Software

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