Customer Service Medical Billing
Resume:
KATINA
JENNINGS
**** ******* ***** **. *************, GA 30044
**************@*****.***
Professional Summary
To secure a position in which my education, training and experience will be utilized and rewarded with performance.
Skills
Type 60 won
Medical Terminology
CPT, ICD-10-CM, HCPCS Coding
Procedure Posting
EOB Interpretation
Experience
Production Worker /Feb 2016- April 2017 Remedy Intelligent Staffing
Examine products to verify conformance to quality standards.
Mark or tag identification on parts.
Pack and store materials on parts.
Customer Service/Telemarketer /Aug 2013- Jul 2014 Jacksonville Temp Staffing
Effectively managed high-volume of incoming and outbound customers calls.
Address an resolve customer product complaints empathetically and professionally.
Fast paced challenging call center environment.
Customer Service / April 2012- April 2013 Dial America
Managed high-volume calls with tact and professionalism.
Renewal of customers magazine subscriptions.
Confer with customers by telephone providing information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Receptionist / Jan 2000- Oct 2009 Community Connections
Preformed general office duties such as answering multi-line phones, filing, order office supplies.
Managed and maintained employee records
Open sort an filed incoming correspondences which included faxes, emails an US Postal mail.
PBX Operator/Reservations /Mar 1998- Jan 2000 Omni Hotel
Greet and welcome all hotel guest with a smile
Executed an average of (20) prompt wake-up calls each morning.
Make an confirm hotel reservation, checking hotel availability.
Education
United Education Institute / Jul 2010
Medical Billing And Insurance Coding
Certificate of Achievement in CPR
Completed HIPAA for Healthcare Professionals
Completion of Medisoft Software
Completion of Medicine Software
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