Customer Service Representative
Resume:
Dalton Grant Tate
***********@*****.***
OBJECTIVE
Seeking an opportunity that will allow me to expand my enthusiasm for helping people, challenge my abilities, and utilize my skills and talents to fulfill the needs of your company.
EDUCATION
Bachelors of Science in Psychology May 2016
The University of Texas at Dallas, Richardson, Texas
EXPERIENCE
Crossmark (Contractor) July 2017- January 2018
Plano, TX
Follows escalation procedures to ensure timeliness and accuracy of processing
Acts as a resource within the assigned business unit to resolve complex and non-routine processing related questions/issues
Cover for supervisors and participate in special projects
Interacts with external and internal parties to resolve various questions and discrepancies
Trains new hires and junior staff
Remain familiar with back up procedures; provide guidance when system applications and or transmission problems arise
Starbucks February 2017-July 2017
Richardson, TX
Supply outstanding customer service to customers
Play crucial part in a team driven environment
Man duties including cash register, drive-through order, and preparing drinks on bar
Behavioral Frontiers August 2016-March 2017
Plano, TX
Utilize Applied Behavioral Analysis techniques to promote development in Autistic children
Stonemark Inc. May 2016-October 2016
Frisco, TX
Create premium finance quotes for potential borrowers
Establish agent accounts and data entry
Son-Rise Volunteer Program September 2015-January 2016
Frisco, TX
Applied professional knowledge to assist an Autistic child to promote verbal, mental, and physical interactions
Responsible for creating games and activities that would spark the child’s interest to communicate and interact
Toys R Us/Babies R Us October 2012-February 2014
Frisco, TX
Efficiently assisted clientele with professional services including sales, returns, and calls
Effectively managed employees as guest service associate
Exercised great communication skills with employees and customers
Guaranteed an incredible retail experience for customers
Excellent team leader
Contact this candidate