Customer Service Information Systems

Nathan Tadesse

**** * ****** * **, E lkridge, M D 2 1075 3-01-379-**** n *******@*****.*** EDUCATION .

University of Maryland, Baltimore County, Baltimore, MD Bachelor of Science in Information Systems December 2017 TECHNICAL SKILLS .

Programming Java, JavaFX, Python, PL/SQL Server Pages (PSP), PHP, C++, HTML Concepts Machine Learning Algorithms, OOP, Gui Creation, Systems Integration Platforms Git, node/js, Maven, Unity

Foreign Languages Amharic (conversational), German (limited) PROJECTS .

Management in Information Systems Spring 2017

• Collaborated with a team to determine a technical solution to slow backup and recovery speeds.

• Recommended a NetBackup Solution which we predict would save bandwidth and recovery speeds. Database Application Development Spring 2017

• Created a database application using PL/SQL Server Pages (PSP) for company Insteon.

• Used advanced queries in order to secure 1 st Place for Best Database Application. Software Security Fall 2016

• Identified vulnerabilities in simulation banking application and worked to fix them.

• Applied secure coding standards and learned how to use Maven for error testing. WORK EXPERIENCE .

TJ-Maxx, Retailer, H anover, MD Aug 2015 – Feb 2016 Sales Associate

• Developed customer service skills and developed understanding of the data flow within an organization.

• Offered programming solution to a register issue via e-mail to TJ-Maxx. ACADEMIC COURSEWORK .

Management Information Systems Applied Calculus Gui Systems in Java Programming in C++/Java/Python Technical Writing Decision Support Systems Software Security Accounting I/II Micro/Macroeconomics Introduction to Artificial Intelligence Network Design and Management Database Application Development

EXTRACURRICULAR ACTIVITIES .

Participant, UMCP Hackathon April 2017

• Worked with 3 other people in a 24-hour time period to create an article summarizer with readability features.

• Combined various languages and libraries in order to create a final product. Shotcaller/Leader, Won E-Sports Collegiate Championship. September 2014-June 2015 Participant, UMCP Hackathon April 2014

• Worked with 3 other people in a 24-hour time period to create a drone/swarm mapping technique using Unity.

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