Kamaria K . M ateen
*** * ******* * *, * st F l N ew H aven, C T 0 6511
H :(4-75-227-**** C :(2-03-589-****
***********@*****.***
Professional S ummary
Highly m otivated b usiness e ntrepreneur w ith e xtensive c ustomer s ervice e xperience w ho’s looking f or a c areer c hange a nd i s w illing t o l earn s omething n ew w ith t he r ight t raining a nd guidance.
Skills
● Hiring, t raining a nd s upervision
● Background I nventory c ontrol a nd m anagement
● Strong a ttention t o s afe f ood h andling p rocedures
● Hospitality a nd s ervice i ndustry
● Institutional a nd b atch c ooking
● Conflict r esolution t echniques
● Customer s ervice r elations
Work H istory
Owner & O perator 09/2014-Present
Bumble & T umble D aycare, L LC; N ew H aven, C T
● Licensed c hild c are p rovider.
● Provided a s afe a nd c aring e nvironment f or c hildren o f t he a ges b etween i nfant t o t welve.
● Prepared a nd s erved n utritional m eals, s nacks a nd l esson p lans a ccording t o a ges o f t he children.
● Maintained r espectful r elationships w ith p arents a nd f amilies w ith o pen c ommunication and m aintained e xcellent r ecords.
● Established a nd i mplemented p arent p olicies a nd f ollowed a ll O EC a nd H ealth Department a nd S augatauck O utreach N utritional P rogram p olicies. Chef 10/2002-08/2014
Marriott/Sunrise/Emeritus S enior L iving; W oodbridge, C T
● Followed f ood a nd s afety p rocedures a ccording t o c ompany p olicies a nd h ealth a nd sanitation r egulations. V erified t hat p repared f ood m et a ll s tandards f or q uality a nd quantity.
● Assembled f ood o rders w hile m aintaining a ppropriate p ortion c ontrol. C onsistently provided f riendly g uest s ervice a nd h ospitality.
● Promptly a nd e mpathetically h andled g uest c oncerns a nd c omplaints. D emonstrated integrity a nd h onesty w hile i nteracting w ith g uests, t eam m embers a nd m anagers.
● Communicated o penly a nd h onestly w ith t he m anagement a nd p erformed a ll p osition responsibilities a ccurately a nd i n a t imely m anner.
● Supervised s hifts w hile f ollowing p roper p rotocol. Co-Manager 11/2008-11/2009
SBarro’s; W aterford, C T
● Opened a nd c losed t he r estaurant a nd r esponsible f or m aking b ank d eposits a nd k eeping accurate a nd c oncise r ecords d aily.
● Managed a c rew o f 3 t o 4 a nd m anaged t he t raining o f n ew e mployees.
● Maintained t he f reshness o f f ood i tems a nd p repping a nd c ooking
● Maintained d aily s ales a nd w ork s chedules. Program I nstructor 6/2005-8/2009
ACORD I NC; W allingford, C T
● Made s ure c lients w ere t aken c are o f w ith t he u tmost r espect
● Administered m edications
● Transported c lients t o t heir a ppointments
● Completed d ocumentation a s r equired b y s tate a nd f ederal r egulations Education
B achelor o f S cience: B usiness, 2 015
Albertus M agnus- 7 00 P rospect S t, N ew H aven, C T 0 6511 Associate o f A pplied S cience: B usiness, 2 008 Albertus M agnus- 7 00 P rospect S t, N ew H aven, C T 0 6511 High S chool D iploma, 1 993
Eli W hitney R VTS- 7 1 J ones R d, H amden, C T 0 6514 Certifications
State o f C T P ublic H ealth L icense # DCFH.56450 CPR C ertified i n A dult, C hild a nd I nfant
S ervSafe C ertification # 807920