Customer Service Administrative Assistant

Objective

Adaptable office administrator accustomed to the integration of new office management systems and restructuring of work in an increasingly complex regulatory environment. Skilled communicator, organized and problem solver in order to raise the stature and rankings of my working environment, well-trained and offering vast experience in office operations, excellent interpersonal communication skills and the organizational savvy to run a facility smoothly.

Experience

Associa PCM February 2015 to Present

Community Manager

Administrative Assistant

Day to day administrative duties

Writing and mailing letters

Faxing, copying, scanning

Incoming and outgoing phone calls

Work orders and vendor phone calls

Minute dictation

Customer service

PRA Receivables Management, LLC/ Title 11 Funding of California, Inc. July 2004 to March 2014

Office Administrator

Ordered Supplies

Daily Office Duties

Performed Accounts Payables and Receivables Duties

Posted Payments

Mailed Letters

DMV Title work

Outside Vendor Orders/Contact

Education

University of Phoenix 2004-2008

Master of Business Administration

Healthcare Management

California State University, San Marcos 1993-1998

Bachelor of Science

Bachelor of Science in Business Administration emphasis in Service Sector Management and minor in Spanish

College of the Desert 1991-1993

Associate of Arts

Business Administration, deans list

Skills

Proficient in Microsoft Excel

Proficient in Microsoft Outlook

Proficient in Microsoft Powerpoint

Highly Motivated

Fast Learner

Professional

10 key proficient

Highly organized

Competent knowledge of internet and social media

Multi-Tasker

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