Director of Information Technology

Qualifications Profile

Goal-driven and technically inclined professional with broad-based experience in managing information technology operations; coupled with solid expertise in systems engineering, cloud solution, application management, as well as web technology domain and infrastructure. Successful at handling various tasks and large-scale projects while ensuring on-time and under budget delivery. Recognized for out-of-the-box approach in formulating strategic solutions to optimize service level agreement (SLA); driving process improvements and operational efficiency; as well as leading and collaborating with cross-functional teams. Adept at delivering high-availability support for multiple non-production stacks and environments. Fluent in English with basic knowledge of Spanish.

Areas of Expertise

Build and Deploy Mode Automation Infrastructure Planning Cost Analysis Code Integration Portfolio Management

Program Development Solution Migration and Optimization Script Creation Change Controls

Development background and Lead Experience

Professional Experience

Verizon § Piscataway, NJ

Senior Manager, System Engineering 2016–Present

Prepare presentations regarding cost of on-premise and cloud for the vice president and director to generate informed decisions for the solution migration and optimization

Administer the timely and under budget transition of non-production application to Amazon Web Services (AWS) Cloud with more than 30 applications

Acquire hands-on experience in cost analysis and bill of it for budget estimation of infrastructure costs- change it to IT

Closely monitor and ensure 100% automation in continuous integration (CI) and continuous delivery (CD) tool chain of the new microservices stack on AWS which involve a platform as a service (PaaS) solution that performed full automation of code integration and continuous deployment

Strategically use modern technology stack, while empowering developers in entering the operative-free (Ops-Free) era

Perform cost governance through alarms to stop and terminate instances

Career Highlights:

Spearheaded a team of 20 in attaining business goals and key performance indicator (KPI), as well as supporting team member’s success through performance appraisals, development plans, and effective mentorship

Conducted cost optimization to secure right size infrastructure on AWS and decommission on-premise hardware and VM to save cost

Headed the implementation of cost optimization initiative on cloud that saved more than 30% on AWS and secured process scalability and resiliency

Verizon Wireless § Piscataway, NJ

Manager, System Engineering 2012–2016

Acted as key liaison among Database Administration, Infrastructure, Development, Performance, and User Acceptance Testing (UAT) teams in dealing with challenges and securing safe working environments

Established and trained a top-performing team that focused on completing assigned task within time constraint

Obtained release management experience within an Agile environment, handling weekly change controls and enterprise releases in collaboration with infrastructure teams and change management teams, to deliver code changes to production as a part of business continuity

Led the phase 1 of migration processes for 12 applications into a public cloud

Took charge of multiple portfolios in non-production environments, which involved supervising Source Code Control and Support teams in administering training environments

Managed a team to 15 people containing onshore and offshore support personnel to manage the non-production and training environments 24*7, 365 mode with high SLA, while ensuring minimum impact to the development, testing, and training community

Led the automation of builds to ease delivery and creation of several applications that currently done manually

Career Highlight:

Successfully directed parallel environments for enterprise releases and change controls in association with business priorities that included more than 30 applications

Received the Vice President Leadership Award for the successful development of B2B and Consumer Systems

Senior Systems Analyst 2011–2012

Created scripts and managed build and deploy mode of tasks for J2EE applications to ensure smooth run in a CI build and deploy mode, from start to finish which involved: ant scripts for packaging applications; Jenkins CI for build pipelines; and build tools for application onboarding

Career Highlight:

Made significant contribution to the development of various projects as a front-end developer in technologies involving Oracle SQL,Weblogic, JSPs, servlets, Jquery, Ajax frameworks, and webservices in collaboration with POS IT Team

Senior Programmer Analyst 2006–2011

Served as a developer for variety of front-end applications development in POS IT Department

Made use of numerous technologies and programming languages, such as Java, J2EE, SQL, JSP, Servlets, XML, JavaScript, Ajax frameworks, VBScript, and web services

Career Highlight:

Served as an integral part of the Development Team focused on POS applications used in Store channel and B2B channel, which involved writing stored procedures, front-end J2EE full stack development, message queues (both BEA and IBM MQ), which interfaced with backend and billing systems

Earlier Career

eComServer Inc. § Franklin Township, NJ

Senior Software Consultant

AT&T § Edison, NJ

Consultant

Education and Credentials

Master of Science in Computer Engineering § Syracuse University, Syracuse, NY

Bachelor of Engineering in Electronics § University of Mumbai, Mumbai, India

Solutions Architect Certification § Amazon Web Services (AWS)

Affiliation

Institution of Electronics and Telecommunication Engineers (IETE)

Patent

Vishnubhotla, S., Hosalkar, A., Patwardhan, S., and Allen, K. (2014). U.S. Patent No. 8,838,486. Washington, DC: U.S. Patent and Trademark Office.

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