Alexander Lima
*** **** ** ****** ***. *** Miami, FL 33014
786-***-**** ac4ngo@r.postjobfree.com
Excellent interpersonal, communication and relationship-building skills. Listen attentively, ability and desire to take ownership, communicate persuasively and follow through diligently, flexible to travel.
Dependable, organized, detailed-oriented, patient and resourceful person. Ability to adapt to a fast-changing environment.
Technically skilled cross-platform expertise (Win/Mac), proficiency in MS Office, SIEM, anti-virus and anti-malware, encryption, Active Directory, and knowledge in DLP, Network protocols and packet analysis tools.
Products and services used – Sophos Encryption, Bitlocker encryption, Powerbroker for MAC, MacOS Server, MobileIron MDM, Cylance Antivirus, SCCM, Ivanti, Service Now, Cherwell Ticketing System, etc.
Key Competencies
Governance, Compliance & Audit
Intrusion Detection and Prevention
Threat/ Vulnerability Assessment Management
Documenting/ Reporting
Web Application Technologies
Mobile Device Management
Physical Security
PHI Security
Possess a high level of integrity and ethics.
Bilingual (English/Spanish)
Education
ITT Technical Institute Miami, FL September 2008 – June 2012
Associates of Science – Computer Networking Systems
G. Holmes Braddock High School Miami, FL August 2002 - May 2006
High School Diploma
Work Experience
IT Security Analyst I ChenMed, LLC. May 2013 – January 2018
Perform information security daily check list activities.
Monitored compliance with organization's information security policies and procedures.
Drafted various policies and procedures.
Provided Timely and Relevant Security Reports.
Ensure proper recording, documentation and closure of tickets.
Conducted risk assessments and suggested security enhancements.
Managed all 4,000 endpoints in the organization.
Deployed patches monthly via Ivanti service management.
Traveled the U.S. markets to deploy and setup the medical center computers, security, and network.
Deployed and configured MAC Privileged Access Management for the MAC devices in the environment.
Secured company phones using Mobile Device Management (MobileIron).
Drafted Standard Operating Procedures for the INFOSEC Department.
Performed Monthly Physical Walkthroughs to ensure compliance.
Assisted in hardening company’s EMR with penetration testing.
Accomplishments:
Promoted three times (2013-2017); Suggested/Deployed the company’s Cylance Antivirus and Sophos Encryption solution for over 4,000 nodes.
Computer Technician/ Help Desk Technical PC February 2011 – March 2013
Provide technical support over the phone and on site.
Manage desktop and laptop imaging and deployments.
Ensure proper recording, documentation and closure of tickets.
Add users to exchange, domains, and workgroups in SBS.
Configure Cisco routers, switches, printers and scanners on the network.
Troubleshoot all hardware/software issues on site and remotely.
Migration of large amounts of data for companies.
Perform routine backups on workstations.
Network cabling and configuration.
Maintain inventory of all hardware and software.
Train and coach new staff.
Accomplishments:
Successfully backed up and restored a company with 500 employees.
*References available upon request.