Customer Service Representative
Resume:
GLORIA L GONZALEZ
SAN ANTONIO, TX *****
******************@*****.***
Career Objectives
To obtain a position showing my customer service skills, and my great dedication approach to work.
Summary of Qualifications
Hard worker, dependable, eager to learn, easy to get along with, and a fast learner.
Work History
Xerox Company, SAN ANTONIO, Texas
Customer Service Representative
Jun 23, 2014 - Jan 13, 2016
Incoming call from many projects, card replacements, benefits postings, balance inquiries, transactions posted, disputes filed, with excellent customer service skills.
KGB, San Antonio, Texas
Customer Service Representative
Nov 05, 2008 - Apr 01, 2014
Received high volume calls, directory assistance, looking up information for callers in a short timed fashion, with an excellent attitude.
Execell Communications, Melbourne, Florida
Customer Service Representative
Jun 01, 2000 - Sep 01, 2003
AT&T Customer Service Representative - Call Center, high volume of incoming calls in a timely manner. Provide excellent customer service.
Education
DURHAM BUSINESS COLLEGE, SAN ANTONIO, Texas
1 year college, technical or vocational school
Oct 1984 - Apr 1985
Major: Executive Secretary
Brackenridge High School, San Antonio, Texas
High School Diploma/GED
Computer Skills
Typing Speed 45 Words Per Minute
Database Software (Oracle, Access, etc)
EMail Software (Outlook, Thunderbird, etc)
Personal Computers
Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Fair ( Speak )
Driver's License
Class C - Standard Driver's License
References
ELIZABETH LOPEZ
TEACHER/SISTER-IN-LAW
SCHOOL DISTICT
IRENE VALDEZ
MENTOR
ERNESTINE LONGORIA CO-WORKER
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