SARAH NICHOLAS

647-***-****/ ac4mwf@r.postjobfree.com

OBJECTIVE: To obtain a full-time position in Front Desk Reception

SUMMARY OF QUALIFICATIONS

●Over 5 years’ experience in office administration/reception

●Experience in working with clients from all different age groups and nationalities

●Strong interpersonal customer service skills and the ability to effectively listen to client needs, negotiate and problem solve client concerns

●Flexible and adaptable to constant changing work environments as well as additional tasks assigned

RELEVANT SKILLS & ACHIEVEMENTS

Reception Skills:

●Attentive to detail

●Highly organized multitasking skills

●Able to complete an array of administrative tasks simultaneously

●Professionally greeted all customers and clients; provided them with information regarding programs and services

●Able to work in a fast paced office environment

Technical Skills:

● Managed a multi-line telephone system, responding to client inquiries and forwarding calls to appropriate associate

●Exercised attention to detail and accuracy when developing and editing documents

●Swiftly and accurately completed data entry tasks

●Utilized in-house system to manage more than 60 employees daily, weekly, monthly and yearly schedules

Administrative Skills:

●Excellent computer skills in Microsoft Word, PowerPoint, Internet, Email; with knowledge in Excel and Outlook

●Proficient in editing and developing documents

●Excellent oral and written communication skills

●Experience in using and operating a multi-line telephone system

WORK/VOLUNTEER HISTORY

Guest Service Representative /Call Center Manager/Administrative Assistant/Personal Assistant Tampa, FL (2013-2017)

EDUCATION & TRAINING

Ontario Secondary School Diploma, Fletchers Meadow Secondary School, Brampton ON (2009-2013)

Bachelors of Arts Degree, River Bible Institute, Tampa FL (2013-2016)

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