Customer Service Representative
Resume:
CHELSEY HOLLINGER
**********@*****.***
**** ****** *****, *********, ** 17603
OFFICE SKILLS
COMPUTER SKILLS
DEGREE COURSES
Light Typist
Microsoft Office Suite:
Human Relations,
Files Management
Word 2010
Communications and
Supply Orders and
PowerPoint 2010
Managerial Problem Solving
Telecommunications
Access 2010
Planning and Organizing
Outline, Agenda,
Advanced Excel 2010
Business Operations
Meeting Minutes Preparation
Computerized Accounting:
Identifying Target Markets
Basic 10-Key Calculator
QuickBooks
Designing Products and
Operations
Desktop Publishing:
Services
Business Law
Adobe Photoshop CS3
Recruiting Strategies, Identifying
Contracts
Workforce Demographics
Basic Bookkeeping
EDUCATION
October 2011 to March 2013
CONSOLIDATED SCHOOL OF BUSINESS
Lancaster, PA
Associate in Specialized Business Degree
Business Administration Management
•Maintained 3.22 GPA
EMPLOYMENT
June 2014 to November 2017
BOLLMAN HAT COMPANY
Denver, PA
Customer Service Representative
•Answering phones
•Placing orders over the phone
•Placing faxed in and emailed in orders
•Working with style matrix
•Attended meetings
•Training new customer service representatives
•Helping out on our factory store
February 2013 to March 2013
ASERACARE HOSPICE
Mountville, PA
Office Assistant Intern
•Filed paperwork
•Answered 5-line phone system
•Created mail merged letters
•Created spreadsheets utilizing Excel
•Attended meetings
October 2011 to July 2012
DOLLAR GENERAL
Lancaster, PA
Sales Associate
•Operated register
•Stocked shelves
•Provided quality customer service
VOLUNTEER
June 2011 to December 2012
CONSOLIDATED SCHOOL OF BUSINESS
Lancaster, PA
Community Service Club Co-President
•Held food sales to raise money for charity
•Planned and executed numerous events
and activities to benefit local
organizations
•Conducted weekly meetings
Contact this candidate