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Customer Service Representative

Location:
Lancaster, Pennsylvania, United States
Posted:
February 27, 2018

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Resume:

CHELSEY HOLLINGER

ac4mvx@r.postjobfree.com

**** ****** *****, *********, ** 17603

717-***-****

OFFICE SKILLS

COMPUTER SKILLS

DEGREE COURSES

Light Typist

Microsoft Office Suite:

Human Relations,

Files Management

Word 2010

Communications and

Supply Orders and

PowerPoint 2010

Managerial Problem Solving

Telecommunications

Access 2010

Planning and Organizing

Outline, Agenda,

Advanced Excel 2010

Business Operations

Meeting Minutes Preparation

Computerized Accounting:

Identifying Target Markets

Basic 10-Key Calculator

QuickBooks

Designing Products and

Operations

Desktop Publishing:

Services

Business Law

Adobe Photoshop CS3

Recruiting Strategies, Identifying

Contracts

Workforce Demographics

Basic Bookkeeping

EDUCATION

October 2011 to March 2013

CONSOLIDATED SCHOOL OF BUSINESS

Lancaster, PA

Associate in Specialized Business Degree

Business Administration Management

•Maintained 3.22 GPA

EMPLOYMENT

June 2014 to November 2017

BOLLMAN HAT COMPANY

Denver, PA

Customer Service Representative

•Answering phones

•Placing orders over the phone

•Placing faxed in and emailed in orders

•Working with style matrix

•Attended meetings

•Training new customer service representatives

•Helping out on our factory store

February 2013 to March 2013

ASERACARE HOSPICE

Mountville, PA

Office Assistant Intern

•Filed paperwork

•Answered 5-line phone system

•Created mail merged letters

•Created spreadsheets utilizing Excel

•Attended meetings

October 2011 to July 2012

DOLLAR GENERAL

Lancaster, PA

Sales Associate

•Operated register

•Stocked shelves

•Provided quality customer service

VOLUNTEER

June 2011 to December 2012

CONSOLIDATED SCHOOL OF BUSINESS

Lancaster, PA

Community Service Club Co-President

•Held food sales to raise money for charity

•Planned and executed numerous events

and activities to benefit local

organizations

•Conducted weekly meetings



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