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Customer Service Pharmacy Technician

February 27, 2018

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Amal Ibrahim Fakes

*-**** ****** ******

Mississauga, ON L5M0P7

Phone: 416-***-****

Professional Profile

Pharmacy Technician trained and educated at a CCAPP accredited college. A highly qualified executive administration assistant, with over 15 years’ experience in working effectively with customers in banks and companies with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Well experienced in operationsand managed a high-volume workload in diverse departments.

Relevant Skills


Pharmacy Fundamentals

Pharmacy Calculations

Anatomy and Physiology



Hospital and Sterile Technique

Pharmacy Software


Organizational skills

Communicational skills

Ability to learn quickly

Ability to listen attentively

Capability of multi-tasking

Typing speed skills (50 W/M)

Microsoft-office skills

Accountancy skills and administration

Data entry skills

Amal Ibrahim Fakes

Phone: 416-***-****


English (advanced)

Arabic (native)

French (intermediate)

Education and Courses

Pharmacy Technician diploma program 2017/2018

Algonquin Careers Academy, Mississauga

Academic Excellence Awards and Certificates of Perfect Attendance

PEBC exam April 2018

Personal Tax Course at Softron Tax (2014)

Accounting course in Brian J. Fleming – Mississauga (2014)

Accounting Certificate

Courses in Banking – Customer Service, Microsoft Office, Foreign Exchange

Work History

I have recently completed my placements at retail pharmacy and Credit Valley Hospital (11/17-02/18).

Co-op at Eaton Power – Toronto Canada as an Administrative Accountant

Co-op program in The Newcomers Centre – Dundas for 2 months

International Gemological Institute – Dubai

Created new techniques in the industry which resulted in a 30% increase in the number of certificates issued by IGI

Dubai Ports Authority - Jebel Ali

Jordan Investment Bank Amman - Jordan

Investment Bank Amman – Jordan


Available upon request

Contact this candidate