Customer Service Information Technology

CURRICULUM VITAE

JIJU. K .VARGHESE

Kandaparampil House

Parumala p.o

Thiruvalla

Pathanamthitta(Dist)

Kerala

Pin-689626

Mob: +91-996*******

Email: *********@*****.***

Whatsapp No: +91-996*******

CAREER OBJECTIVES

To be Part of an organization and help in the development of industry to the fullest with my technical skills.

EDUCATIONAL PROFILE

Education

University

Institution

Percentage

B.E-Electronics and communication Egg

Anna University, Tirunelveli

P.S.N Engineering college.

(2007-2011)

65

H.S.E

Board Of HSE

D.B. Higher Secondary School, Parumala(2007)

62

S.S.L.C

Board Of Public Examination

G.S.E.M. Higher Secondary School, Parumala(2005)

71

AREA OF INTEREST

Routing and switching

Embedded systems

Mobile communication

Wireless networks

IP and switch Configuration

STRENGTH

Good oral and written communication skills

Good leadership

Ability to master good technologies

DUTIES AND RESPONSIBILITIES

Configuration, Implementation, and maintenance of various technologies managed by the information technology department

EXTRA QUALIFICATION

Attended CCNA(Cisco Certified Network Associate)Course

Attended MCITP(Microsoft Certified IT Professional) 2008 Course

Attended embedded systems course

Attended STCW and HUET course

Undergone training under IBM on Web Sphere Application

Having Liberian and Bahamas CDC

STCW “95” RAMANA ACADEMY OF MARITIME STUDIES, NAVI MUMBAI.

SlNo

Course Name

Certificate No

Date of Issue

Name of Academy

01

PST

P3441

10/10/2015

SETRAC COLLEGE,BELAPUR

02

PSSR

R6155

17/10/2015

SETRAC COLLEGE,BELAPUR

03

FP&FF

F3572

30/09/2015

SETRAC COLLEGE,BELAPUR

04

EFA

E5711

13/10/2015

SETRAC COLLEGE,BELAPUR

05

HUET

C176

14/10/2015

SETRAC COLLEGE,BELAPUR

NETWORKING QUALIFICATIONS

SlNo

Course Name

Date of Issue

Name of Academy

01

DIPLOMA IN HARDWARE

01/08/2013

BIGFRAME TECHNOLOGIES,KOCHI

02

CCNA

01/08/2013

BIGFRAME TECHNOLOGIES,KOCHI

03

MCITP-EA

01/08/2013

BIGFRAME TECHNOLOGIES,KOCHI

PROJECT PROFILE

Mini Projects

1.Tittle -Microcontroller based water lever indicator in spectrum instruments.(Had under gone five working days micro controller based water indicator at spectrum instruments,tirunelvi from 04/01/2010 to 08/01/2010)

2.Computer Hardware

Main projects

1.Tittle : FLIGHT INFORMATION SYSTEM FROM IBM

(The IBM flight information system (FIDS) is a computer system used in airports to display flight information to passengers, in which a computer system controls mechanical or electronic display boards or TV screens in order to display arrivals and departures flight information in real-time. The displays are located inside or around an airport terminal. A virtual version of a FIDS can also be found on most airport websites and systems. In large airports, there are different sets of FIDS for each terminal or even each major airline. FIDS are used to assist passengers during air travel and people who want to pick up passengers after the flight.)

ACADEMIC ACHIEVEMENTS

Student council member of department association to conduct programmes like national level symposium, technical seminars

WORK EXPERIENCE

Training undergone in micro controller based water level indicator at spectrum instruments,Tirunelveli.(04/01/2010 to 08/01/2010)

1 year experience as in Reliance Digital DTH service network as Customer Service Executive at Reliance Business Process Outsourcing,Chennai(26/03/2012 to 27/02/2013)

Training undergoing as Network Associates in Big Frame Technologies Pvt, Ltd Ernakulam.(02/08/2013 to 03/02/2014)

2 years experience as Supervisor in MV Lodge, Pathanamthitta, Kerala (11/11/2015 to 28/11/2017)

RELIANCE BUSINESS PROCESS OUTSOURCING

Client : RELIANCE

Designation : CUSTOMER SERVICE EXECUTIVE

Duty location : CHENNAI

Duration : 26/03/2012 - 27/02/2013

DUTIES AND RESPONSIBILITIES

Handling customer’s issue while technical problem occur.

Receiving complaints from customer side and forwarding the issue to the technician.

MV LODGE KERALA

Client : MV LODGE

Designation : SUPERVISOR

Duty location : KERALA

Duration : (11/11/2015 - 28/11/2017)

DUTIES AND RESPONSIBILITIES

Greet and register guests

Manage and Maintain temporary or permanent lodging facilities.

Train staff members in their duties to customers show, rent or assign accommodation.

Book Tickets for guests for local tour and attractions.

Electrical & CCTV Maintenance works.

PERSONAL DETAILS

Name : JIJU K VARGHESE

Date of Birth : 11/10/1989

Gender : MALE

Marital Status : SINGLE

Nationality : INDIAN

Religion& Caste : CHRISTIAN, ORTHODOX

Languages Known : ENGLISH, HINDI, TAMIL and MALAYALAM

PASSPORT NO

DATE OF ISSUE

DATE OE EXPIRY

K8331516

25/03/2013

24/03/2023

CDC NO(Bahamas Maritime Authority)

DATE OF ISSUE

DATE OE EXPIRY

SRB336031-00

23/10/2015

-

INDos NO

DATE OF ISSUE

DATE OE EXPIRY

15HL5298

09/10/2015

-

CDC NO (LIBERIA Maritime Authority)

DATE OF ISSUE

DATE OF EXPIRY

1348660

04/08/2017

04/08/2022

DECLARATION

I hereby declare that the above information furnished are true in my trust and belief.

Place:

Date: JIJU .K .VARGHESE

Contact this candidate