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Manager Customer Service

Location:
Eagle Pass, TX
Posted:
February 26, 2018

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Resume:

JANICE CLARK

ac4mag@r.postjobfree.com

OBJECTIVE

To obtain a position which best utilizes my current abilities and expertise, and to continue learning through on the job training and outside education.

SKILLS & ABILITIES

Windows & Mac operating systems. Microsoft Office, Abila/MIP, SpendMap, Oracle, Internet Explorer, & Email. I have the ability to learn new software very quickly.

EXPERIENCE

PURCHASING AGENT SOLON MANUFACTURING CO.

1997-2002

Supervise Purchasing Clerk.

Negotiate pricing and contracts for Services, Raw Materials, and Packaging.

ORACLE (Manufacturing Software) responsibilities: issue purchase orders, assign and maintain all new item numbers for finished goods, work in process, and packaging, create and maintain bills of materials and routings, assist in creating and maintaining the master schedule, back up for creating, moving and completing discrete jobs, determine problem areas, track causes, and devise a strategy for correcting problems

Maintain records and coordinate calibration of all testing and measuring equipment related to the quality system

Steering Committee member for ISO 9001/EN46001certification

Safety Committee Member

MATERIALS MANAGER REDINGTON FAIRVIEW GENERAL HOSPITAL

2002-2003

Supervise: Purchasing, Receiving & Distribution, Stock Room

Negotiate pricing, terms, & delivery for Capital Equipment purchases, contracts, and Purchased Services.

Maintain a complete Supplier Listing and inventory list

Maintain a complete Policy & Procedure book for Materials Management Department.

Coordinate all medical supply/equipment recalls with corresponding department, and maintain complete records of all recall notices.

Maintain a complete listing of all patient chargeable medical supplies

ACCOUNTING CLERK II SKOWHEGAN SAVINGS BANK

2003-2005

Process Incoming and Outgoing Fed Wires

Reconcile Bank Balances at Federal Reserve, Fleet, & FHLB

Reconcile Investment Portfolio, and process purchases, sales, stock splits, options, maturities, & calls

Reconcile Appraisal Fee Accounts

Reconcile Reserve for Bad Debt Accounts

Reconcile Visa payment & cash advance Accounts

Maintain office supply inventory & purchase all forms, brochures, & office supplies, bank wide (7 locations).

INSURANCE AGENT BANKERS LIFE AND CASUALTY COMPANY

2005

Medicare Supplements, Long Term Care, Life & Annuities

Contact potential clients & set appointments in their homes

Maintain client list

Manage all Customer Service Issues with current client list

OFFICE MANAGER TECH 1 AUTO

2006-2010

Payroll

Accounts Payable/Receivable

Purchasing

Collections

Scheduling

Quoting work to be done

Balancing credit card statements and bank statements

SUBSTITUTE TEACHER EAGLE PASS INDEPENDENT SCHOOL DISTRICT

2012-2013

Covered for teachers who were unable to attend class

COMPLIANCE OFFICER KICKAPOO LUCKY EAGLE CASINO

2013-2014

Manages Anti Money Laundering program

Performs 543 NIGC MICS department Audits

Reviews Training files for accuracy

Safety Committee Member

Performs TIN matching as needed

PURCHASING MANAGER KICKAPOO TRADITIONAL TRIBE OF TEXAS

2014-PRESENT

Manages and Supervises Purchasing, Shipping, Receiving, Warehousing, and Inventory processes.

Maintains Policy & Procedure for Purchasing, Shipping, Receiving, Warehousing, and Inventory

Maintains current job descriptions for Purchasing, Shipping, Receiving, Warehousing, and Inventory

Negotiates pricing as needed.

EDUCATION

UNIVERSITY OF MAINE, ORONO, MAINE

SPORTS MEDICINE

2 years completed of 4 year degree

KAPLAN UNIVERSITY, ONLINE COURSES

CRIMINAL JUSTICE – FORENSIC PSYCHOLOGY

Received Bachelor’s Degree

Graduated Summa Cum Laude (4.0 GPA)

COMMUNICATION

I have excellent verbal and written communication skills. I have presented brief seminars on Safety topics for the Safety Committee. I have trained all users on SpendMap software in my current position.

REFERENCES

AVAILABLE UPON REQUEST



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