System Administrator/ Help desk support/IT Technician

Charles Staal

*** ******* ***, *********, ** ****3

631-***-**** -- *******.*****@*****.***

Education

Suffolk County Community College Expected Graduation Date: June 2019 Associate in Science and Arts: Computer Science

Relevant Coursework

• CST-111 Introduction to Computer Science and Information Technology – B

• CST-112 Introduction to Programming using Visual Basic – A

• CST-121 Computer Organization and Assembly Language Programming – A

• CST-141 Principles of Computing using Java – A

• CST-242 Advanced Programming and Problem Solving with Java – A

• CST-246 Data Structures – B

Summary of Skills

• vSphere 6.0, 5.5, 5.1

• Virtual Machines

• Windows Server 2012 R2

• System Administration

• ConnectWise

• LabTech

• Linux (Arch, SUSE)

• Windows 7

• Windows 8/8.1

• Windows 10

Relevant Experience

• Designed and deployed a thin-client/fat-server solution for client.

• Designed and deployed IP security camera system w/ PoE and remote viewing for client.

• Designed a home-lab with vSphere 6.0. Includes AD/DNS and DHCP (separate VMs) with Windows 2012 R2. Includes pfSense for routing and firewall capabilities.

• Fixed issues no one else could while working at Global Computer Systems Work Experience

Sole Systems Administrator July 2017 to October 2017 Pride Solvents and Chemicals

• Managed entire IT infrastructure

• Dealt with end-user issues

• Managed contracts for upgrades

• Point person for interfacing with MSP

Level 3 Systems Administrator December 2016 to February 2017 SimpleRoute LLC

• Dealt with day to day issues for clients

• Second to last for escalation

• Anticipated issues and worked with preventative measures by analyzing event viewers for each client daily Level 2/3 IT Technician May 31, 2016 to October 7, 2016 Global Computer Systems

• Fixed issues no one else could. Examples in interview. Subcontractor March 2014 to May 2016

Wading River Computer Repair

• Called when owner encounters an issue they can not resolve. Subcontractor November 2015 to February 2016

Long Island Networking Solutions

• Helped migrate an auto dealership to a new location.

• Helped configure and deploy Windows 2008 servers. Sole I.T. Tech March 2013 to June 2013

The Clausen Agency

• Was sole I.T. technician for 50-person office

• Migrated office to an Active Directory system instead of using local accounts.

• Troubleshot and fixed day to day issues.

Founder March 2012 to May 2016

Staal Computing Solutions, Inc

• Designed and deployed custom networks.

• Provided customers with custom solutions for their business I.T. needs.

• Provided residential and commercial customers with on-site computer repairs and upgrades.

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