Customer Service Manager
Resume:
Curriculum Vitae
Personal Details
First Name
Tandile
Surname
Mtirara
SA I D Number
850-***-**** 089
Nationality
South African
Cell Number
Fax Number
E-Mail Address
ac4m8s@r.postjobfree.com
Physical Address
16 Saury Street, Summerville, Kuilsrivier
Postal Address
7580
Additional Personal Information
Date Of Birth
05 February 1985
Title
Miss
Gender
Female
Languages
English and IsiXhosa
Education
Year of Study
2017
School Attended
Zetaweb Institute
Achievements
Call Center Agent Certificate
Year of Study
2017
Name Of Institution
Ukhuselo Training Academy and Security
Achievements
Grade B with SOB Number: 2714793
Year of Study
2006
Name Of Institution
Eastern Cape Skills Development Centre
Achievements
Diploma in Advanced Computer Literacy – MS, Excel and Word
Year Matriculated
2002
School Attended
Zamukulungisa S.S S.
Achievements
Matric
Work Experience
Period
2017
Company Name
Capital Edge
Responsibilities
Pre book customers for Fibre installation
Make sales for Flexibreaks.
Answer phone incoming phone calls.
Handling clients queries.
Scheduling appointments
Reasons For Leaving
End of contract.
Period
2010 - 2017
Company Name
Gijima Mbasa Trading Enterprise
Responsibilities
Answering phone calls
Data capturing
Receiving and delivering messages
Welcoming visitors
Handling clients queries
Interacting with clients
Providing ongoing customer service and support
Receiving, sorting and distributing mail
Receiving and processing deliveries
Scheduling appointments
Drafting correspondence
Generating reports and other necessary documentation
Supervision of security on site
Invoicing.
Generating quotations
Banking
Distribution of salary slips
Keeping employee attendance records
Checking if the occurrence book is entered correctly
In charge of the control room
Reasons For Leaving
Resigned
Period
2007 - 2009
Company Name
Tyeks Security Services
Responsibilities
Answering phone calls
Data capturing
Receiving and delivering messages
Welcoming visitors
Handling clients queries
Interacting with clients
Providing ongoing customer service and support
Receiving, sorting and distributing mail
Receiving and processing deliveries
Scheduling appointments
Drafting correspondence
Generating reports and other necessary documentation
Supervision of security on site
Invoicing.
Generating quotations
Banking
Distribution of salary slips
Keeping employee attendance records
Checking if the occurrence book is entered correctly
In charge of the control room
Reasons For Leaving
End Of Contract.
Period
2006
Company Name
Nelson Mandela Academic Hospital
Responsibilities
Take patient’s list from the sister in charge in every ward.
Making sure that the correct diet is served to the correct patient.
Making sure that the food served to the patients is properly sealed and packed correctly.
Making sure that the food is delivered on time.
Cleaning and clearing of eating utensils.
Reasons For Leaving
End Of Contract.
References
Company
Capital Edge
Name
Miss Z. Swanepool
Position
Supervisor
Phone Number
Company
Gijima Mbasa Trading Enterprise
Name
Miss N. Mfiyo
Position
Manager
Phone Number
Company
Gijima Mbasa Trading Enterprise
Name
Mr B. Somaxhama
Position
Supervisor
Phone Number
Company
Tyeks Security Services
Name
Mr V. Poswa
Position
Supervisor
Phone Number
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