Customer Service Representative
Resume:
Charisse Kiesel
**********@*****.***
Objective
Seeking a responsible and challenged position with upward mobility with the need for excellent organization and communication skills.
Experience
Oct. 1999 - June 2016
Verity Medical Foundation
400 Race St., San Jose, Ca.- HMO Clerk
● Coordinated with providers and insurers to facilitate the processing of billing and financial documentation.
● Managed and assessed financial and billing data, entered information into database.
● Provided customer service including maintaining business relationships, communicating case details and claim updates to patients, responded to patient inquiries. January 1990 - October 1999
ADT, 1510 Old Oakland Road, San Jose, Ca.- Customer Service Representative
● Consistently improve customer satisfaction through expert resolution of conflicts, issues and concerns.
● Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
● Providing credits for customers, processing cancellations and researching contracts. Education
June 1975
Blackford High School, San Jose, Ca.- Diploma
General High School Curriculum
October 1975- June 1976
West Valley College, San Jose, Ca.- S tudent
Child Care Education
2
Trainings
Mac and IBM PC - Microsoft Word, Excel, Email, and Database Systems Software Database IDX Microsoft
Pay Junctions HP
Outlook Email
References
Available Upon Request
Contact this candidate