Emily Arthur
Tacoma, WA
ac4lxn@r.postjobfree.com
Summary
● Current Secret security clearance
● IT technical support
● Training and development management
● LAN network implementation, operation and
maintenance
● International experience
● Microsoft Office Suite and Sharepoint
● Active Directory, Call Manager, VMware
● Logistics and Scheduling
Education & Certifications
Bachelor of Arts, Communications 2012
California State University, Northridge Northridge, CA Satellite Communications Operator Maintainer 2015
Cyber Center of Excellence Fort Gordon, GA
User/Administrator Course 2017
Digital Training Management Systems Fort Carson, CO Basic Leader Course 2017
Henry H. Lind NCO Academy Fort Lewis, WA
Professional Experience
US Army July 2014 to June 2018
Satellite Communications Operator- Joint Base Lewis McChord, WA July 2014-Aug 2016
● Managed $250,000 worth of equipment on numerous international missions
● Individually operated and fixed multiple antenna systems simultaneously for critical military movements
● Diagnosed and replaced malfunctioning parts in equipment with the least amount of time and money spent
● Provided guidance to supervisors on how to properly set up antennas and utilize best practices on new models Team Leader – J oint Base Lewis-McChord, WA Aug 2016-present
● Managed $750,000 worth of networking & transmission equipment
● Logistical planning and support key to successful military training events
● Resolved over 30 escalated help desk tickets relating to hardware & network connectivity
● Supervised teams ranging from 3 to 14 people
Sephora, INC January 2011 to June 2014
Studio Captain- Valencia, CA
● Customer service and sales; maintained a steady client base during my time in store
● Trained clients and taught classes in makeup application
● Conducted weekly inventories and shipping/receiving Awards
● Army Achievement Medal
● Army Commendation Medal
● Army Good Conduct Medal
● Korean Defense Service Medal
● Certificate of Achievement (2)
● Drivers Badge