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Customer Service

Location:
San Jose, California, United States
Posted:
February 24, 2018

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Resume:

Daniel Paul Pantoja Jr.

***** **** ***** *****, *** Jose, Ca, 95127 408-***-**** ac4lm9@r.postjobfree.com

Objective

To continue my career with an organization that will utilize my Management, Supervision & Administrative skills to benefit mutual growth and success.

Education

ASSOCIATES DEGREE 2017-2020 EVERGREEN VALLEY COLLEGE

Major: General Business

GPA: 3.33

GED 2010 Metro Ed

Experience

Account manager (2015-Present) First Security services May 2010-Present

Supervise the day to day security operations for The City of San Jose, client sites.

Manage a team of security officers, sites, including hiring/selection, scheduling, payroll, training, coaching, development and support.

Ensure the client sites are provided with high quality security services to protect people and property

Build, improve and maintain effective relationships with both client and employees

Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

MALL SECURITY PROFESSIONAL SECURITY CONSULTANTS OCTOBER-2010 TO MAY- 2010

Secures premises and personnel by patrolling property;

monitoring surveillance equipment;

Inspecting buildings, equipment, and access points; permitting entry.

Obtains help by sounding alarms.

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

Skills & Abilities

HARD SKILLS

Microsoft Excel Skill level- Intermediate

Microsoft Windows Skill Level- Intermediate

Team Software Skill Level- Proficient

Microsoft PowerPoint Skill Level- Proficient

SOFT SKILLS

Friendly

Confident

Empathetic

Open minded

Respectful

MANAGEMENT SKILLS

Creating and keeping deadlines.

Delegation.

Goal setting and meeting goals.

Decision making.

Managing appointments.

Team management.

Project management.

Making schedules.

LEADERSHIP SKILLS

Motivated

Trustworthy

Creative

Positive

Committed

Responsible

References

Alberto Lua Former supervisor First Security Services

408-***-****

Ruben Sandoval Former supervisor Professional Security Consultants

650-***-****

Mark Lopez Former supervisor First Security Consultants

831-***-****



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