Sign in

Admin Assistant

Cerritos, California, United States
February 24, 2018

Contact this candidate


Lisa Salazar

***** ******* ***. ********, ** 90703 562-***-****

OBJECTIVE: To obtain a full-time position where I can apply my experience, my passion and my education to efficiently contribute to the organization’s growth.


-Multitasking -Organizational skills

-Filing and Data Entry -Technical skills

-Interpersonal skills -Initiative & problem solving abilities

-HIPAA Policy & Procedure -Strong MS Excel, Word & Power Point skills

-Outstanding attention to detail -Performs well under pressure

-Learns quickly -Able to work independently and as part of a team

-Friendly and self-motivated -Flexibility/Adaptability

-Strong work ethic -Written communication skills

Program Support Assistant

Mental Health Psychology Department/Long Beach VA

June 2015 – Present

Salary: $42,629/40 hours weekly/GS-6 Step 2

Independently works as clerical support contact (50 Psychologists, 8 Interns, 8 Post Docs and 10 Pre-Interns)

Primary Timekeeper

Manages employee folders & updates accordingly

Assists Chief Psychologist when needed

Ensures timely flow of clinic, operation and continuity of follow-up appointments

Monitors the clinic schedules to identify and correct potential backlog problems

Coordinates the processing of Post Doc & Interns (PIV training, computer access, badges etc)

Orientates incoming interns and post docs

Initiates provider-to-provider contacts and facility communication with multidisciplinary personnel

Primary point of contact/advocate for Veterans (questions, follow ups, complaints, praises)

Takes meeting minutes for monthly staff meeting

Excellent knowledge of the work processes and procedures of an administrative field

Enters work orders for staff, follows up until completion

Tracks Peer Reviews for all licensed personnel and creates schedule

Provides prompt response to patients’ written & oral inquiries relating to the referral & transfer process

Receives/screens telephone calls and voicemails with customer service excellence

Sorts and distributes mail, files miscellaneous correspondence

Ability to interpret and apply guidelines involving program and administrative processes

Detail orientated and resourceful with excellent follow through skills

Office Manager- monitors/orders supplies, always organized

Medical Support Assistant

Mental Health Psychology Department/Long Beach VA

November 2014 – June 2015

Salary: $37,000/ 40 hours weekly/GS-5 Step 1

Covered main and only office area when PSA departed Long Beach VA

Supported scheduling of individual and group appointments for 30+ staff (providers, post docs & interns)

Greeted patients, helped direct lost visitors

Received telephone calls, navigated phones calls/voice mails to their correct location/extension.

Checked in patients using Vista

Monitored the schedules of appointments

Collected and maintained patient’s medical records, updated when needed

Acted as the receptionist to this department

Work study student for Medical Support Assistant:

Out Patient Psychiatry Department/Long Beach VA

April 2014 to June 2014

Salary: $10.00 an hour/40 hours weekly

Served as Medical Clerk/Receptionist for the PACT Team in Outpatient Psychiatry

Addressed and alleviated patient concerns through service orientation

Greeted patients and provided them assistance in completion of forms

Organized, assessed, and documented patient interactions, and services utilizing Vista/CPRS/Outlook for consults, doctor’s notes, and medical records

Screened phone calls from staff and patients seeking information and/or scheduling appointments.

Performed follow-up duties i.e., returning phone calls left on voicemail, scheduling follow-up appointments; providing any additional information requested by the patient

Logistics Planner in the United States Air Force

June 2005 – September 2009, Charleston AFB, South Carolina

September 2008 - January 2009, Kirkuk AB, Iraq

October 2009 – October 2010, Kunsan AB, South Korea

October 2010 – September 2012, Andersen AB, Guam

May 2011– October 2011, Ali Al Salem AB, Kuwait

Salary: $32,000/ 40+ hours weekly

Developed and maintained positive business relationships with key personnel involved in or directly relevant to a logistics activity.

Assessed customers’ concerns and needs; initiated plan of action to meet these needs

Directed availability and allocation of materials, supplies, and finished products.

Collaborated with other departments to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on an organization.

Protected and controlled proprietary materials.

Compared logistics performance with customers against targets, benchmarks and service agreements.

Created and implemented technical project management tools such as plans, schedules, and responsibility and compliance matrices.

Directed team activities, established task priorities, scheduled and tracked work assignments, provided guidance, and ensured the availability of resources.

Reported project plans, progress, and results.


Ashford University, BA in Health Care Administration, minor in Human Resources Graduated Oct 2014

Ashford University, MA in Health Care Administration Graduated May 2016

Contact this candidate