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Customer Service Medical

Cherry Hill, New Jersey, United States
February 24, 2018

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Jason R. Cohen

*** ****** ***** ****** ****, NJ *8002 (856) ***-****


My career has offered me opportunities to work in many aspects of the corporate world. I am in search of a challenging position, being able to apply my strong skills and extensive background in these areas.

Summary of Qualifications

• Licensed insurance claims adjustor in over 25 states.

• Dependable and dedicated employee with extensive customer service experience.

• Computer skills include: MS Word, Excel, PowerPoint, Oracle, Lotus Notes, Sun Systems, VIA, RCS, OCAS and other various software programs.

• Detail-oriented, organized professional with the ability to prioritize effectively to accomplish multiple tasks within tight deadlines.

• Track record of developing strong client relationships. Experience

2008 - Pres. Liberty Mutual, Marlton, NJ Sr. Auto/Medical Adjuster

• Processed claims for personal and commercial policies including total loss claims.

• Worked with customers, body shops, attorneys, medical providers and agents from around the country.

• Assist co-workers in reducing the volume of pending claims.

• Represented company as arbitrator in numerous personal automobile claims.

• Extensive experience in processing middle market and national account claims. 2004 – 2008 AIG Insurance, Mount Laurel, NJ Salvage Technician

• Intermediary between auto insurance adjustors and salvage companies.

• Responsible for approximately 150 caseloads per day.

• Saved company nearly $10,000 by negotiating fees with a body shop.

• Update records regarding status of vehicles and manage problematic claims. 2001 – 2004 American Water, Voorhees, NJ General Service Clerk

• Open mail for employees and distributed around building.

• Secondary duties included receptionist tasks.

• Assemble copies and projects for staff members.

• Troubleshooting experience for copier, fax machine and printers. 2000 – 2001 MedQuist, Inc., Marlton, NJ Purchasing Clerk

• Intermediary between clients and vendors regarding medical equipment purchases.

• Tasks included approval of bills, purchasing equipment and filing.

• Developed strong relationships with vendors and clients. Education

1991 – 1995 Hightstown High School, Hightstown, NJ

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