* ***** ** ********** ******** server infrastructure, data center operations across multiple platforms. Experience includes implementation of latest technologies with strong background in Network Administration, Design, and configuration of various networks and operating system services, with excellent communication, analytical, interpersonal skills – and a motivated team player
Experience: November 2011 to Date
Ezra Technology Consulting Group
Position: Infrastructure Specialist
Installation and maintenance of hardware/software systems and supporting user groups.
Systems Imaging, back up and installations, Registry administration
Providing basic one-on-one training to user community
Troubleshooting simple to complex network /security issues and prioritizing tickets based on complexity and urgency;
Desktop administration - installations, upgrades, techniques, tools, and equipment
Migration and upgrade of Windows Operating System – Windows XP/W7/W8, SCCM, Window Easy Transfer
Providing ongoing support of the standard hardware/software needs of the company
Post Migration Support
Performing analytical and technical tasks on PC systems
Active Directory- Role validation, Trust Relationship, Security Policies and Permissions.
Wireless and cabled Network, Email/Systems Encryption,
Installation, configuration and troubleshooting of programs/applications: Open scape, Image Now, Installation of Printers/Scanners, Docking Station and mobile devices
Application of customer service techniques as required to addressing PC problems at various levels
Extensive Reporting Skills
Install/update Windows OS on servers and workstations, servers in a test environment and workstations live.
Created System images and backups using Symantec Ghost.
Troubleshooting Windows 2003, Citrix MetaFrame and Exchange 2003 Servers.
Account creation in AD and mail enabling accounts in Exchange 2003.
Documentation of Network, processes and procedures.
Servers accessed by over 150,000 users, Local & Remote server support and troubleshooting via RAS/VPN connection
Installed and Administer Rack Mounted 100 Data Center Servers, install and troubleshoot Tivoli Backup Client on NT Servers.
Install ITS/SAP, JRUN and Facsys Fax Server software on Win2K Web Servers (IIS5), installed IIS Web Servers and set them up with Microsoft load balancing service to split load connections between the Website
Upgrading server O/S to current Service Packs program patches to harden per client approved security standards
Unpacking, Racking, Stacking and Wiring of HP & Compaq Servers in Data Center.
Bachelor of Science – Geophysics