Sales Administrative Assistant
Resume:
Amy E. Caine
Baltimore Maryland
***********@*****.***
OBJECTIVE
To obtain a position that will allow me the opportunity to utilize my training, skills and experience and fully contribute to the company.
EDUCATION
Baltimore County Community College, Baltimore, MD 2015 – 4/7/2016
Human Services Completion Certificates
-Documentation
-Human Relations
-Case Management I & II
Von Lee International School of Esthetics, Pikesville, MD 2004
Esthetician / Make-up Artist Completion Certificate
Falston High School, Fallston, MD 1997 – 2001
High School Diploma
9/2000 – 4/2001 Senior Aide in Sunshine Gang Program- Tutored and assisted developmentally and physically disabled individuals including cerebral palsy, down syndrome, and autism
EXPERIENCE
The Steedman Law Group, Lutherville, MD May 5, 2016- Present
Administrative Assistant
Carrying administrative duties such as: filing, typing, binding, copying, writing letters and emails on behalf of staff
Processing invoices
Maintaining manual and computer filing systems
Monitoring stationary levels and ordering office supplies
Covering reception desk
Handling sensitive information in a confidential manner
Replying to telephone, email, or face to face inquiries
Scheduling and completing new client intakes
Managing staff appointments
Resolve administrative problems
Coordinating office procedures
Provide pertinent information to internal colleagues
Coordinate repairs to office equipment
Marian House, Baltimore, MD Aug. 14, 2015- April 4, 2016
Volunteer Receptionist / Housekeeping
Receive in-coming calls, determine nature of business and direct callers to destination
Record name, time of call, nature of business and person called upon ensuring recipient receives message
Clean kitchen floor, restrooms, vacuum and light dusting
Metropolitan Exteriors, Waldorf, MD Jun. 6, 2012 – Dec. 12, 2013
Sales Associate
Jerry’s Handyman, Baltimore, MD Jan. 5, 2011- Jun. 1, 2012
Sales Associate
Travel by foot, door-to-door with the goal of selling merchandise or services such as roofing, siding, and windows
Show a presentation on product features and convince client to purchase product
Hand out pamphlets and write up orders for merchandise
Circle back and check on customers who are in the position to buy the product
Develop constructive and cooperative working relationships with others
Work an assigned territory, often up to 30-50 houses or locations per day
Win back or upgrade current or former customers
Suggest specific product purchases
Home Fix Corporation, Towson, MD Mar. 8, 2010 – Dec. 20, 2010
Telemarketer
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation
Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes
Explain products or services and prices, and answer questions from customers
Obtain customer information such as name, address, and payment method, and enter orders into computers
Record names, addresses, purchases, and reactions of prospects contacted
Adjust sales scripts to better target the needs and interests of specific individuals
Doctors Vision Works, Nottingham, MD Apr. 1, 2009- Dec. 1, 2010
Sales Associate
Performs any combination of following tasks to assist OPTOMETRIST : Obtains and records patient's preliminary case history
Maintains records, schedules appointments, performs bookkeeping, correspondence, and filing
Prepares patient for vision examination; assists in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field, utilizing ocular testing apparatus
Instructs patient in care and use of glasses or contact lenses
Works with patient in vision therapy
Assists patient in frame selection
Adjusts and repairs glasses
Modifies contact lenses
Maintains inventory of materials and cleans instruments
Assists in fabrication of eye glasses or contact lenses
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