Customer Service Medical

Curriculum Vitae

Janet Mensah

Address: The Church of Pentecost

Hallelujah District, P.O . BOX 468, winneba. Ghana

Mobile: +233*********/+233*********, Email: **********@*****.***

Personal Profile

Energetic and polite trained nurse, having a certified medical background with, Special knack for devising interesting, and meaningfully identifying pateince by their sign with help my medical practesing ideas. Active and agile individual who has a substantial knowledge of age specific developmental, cognitive, social and psychological needs of patience. Being a Certified medical nurse, I claim to be qualify for the above position

Personal Informations

Date of Birth: 05/02/1989

Place of Birth: Elmina- Ghana

Language Spoken: English

Gender: Female

Marital Status: Married

Education and Qualifications

2015 to 2017 Nursing and Midwifery Training College

Awaiting certificate:

Licensing Certificate

2009- 2010. Winfotech Computer Education Institute.

Certificate: Basic Computer Education Certificate

2005-2008. T.I. Ahmadiya Senior High School. Ghana.

Certificate: West Africa Senior High School Certificate

Work Experience

Winneba Central Gorvnment Hospital. Ghana IL. 2015-2017

Position: Practical Trainee

Synclaire International School. Ghana IL. Aug. 2013 - 2014

Position: Teacher

Duties

Created programmes of work

Planned and prepared lessons

Taught national curriculum English to lower primary

Used a diverse interactive teaching method to enhance learning

Monitored learning through a range of assessment techniques

Evelyn's Boutique, Ghana II.2012 -2013

Position: Sales Staff

Responsibility:

Actively greeting customers and maintaining a level of conversation during their store visit.

Taking decisive action to improve the branch performance.

Dealing with all customer complaints in a professional and courteous manner.

Maintaining superb visual standards within the store.

Promoting specific lines under the guidance of management.

Unpacking and checking all new stock deliveries.

Thy Grace Locals And RestStop Restaurant. Ghana Jan. 2011 - April 2012

Position: waitress

Duty:

Warmly welcome and and escort them to their table

Submissively serving customers with food and drinks upon their request

Checking customers to ensure they are enjoying their meal and take action to correct my errors

Learn names and building up relationship with regular customers

Answering quest queries

General cleaning of restaurants and kitchen

Moreover I play an effective role as a customer service in various organizations level of hospitality industries

Dealing with difficult behaviors, in wide range of people in sometimes stressful situations

Extra-curriculum Activities

Played the role of sanitary inspector

Played an active role in the musical with drama club for the end of term performance.

References

Name: Mr.John Quaye

Occupation: Director of Frimps Company

Mobile: +233*********

Name: Joseph Eshun

Occupation: Assistant principal of Twifo Praso Nursing and Midwifery Training College

Nationality: Ghanaian

Email: *********@*****.***

Mobile phone: +233*********

Contact this candidate