Resume

Sign in

Administrative Assistant Customer Service

Location:
Saint Michael, Minnesota, 55376, United States
Posted:
February 22, 2018

Contact this candidate

Jennifer J. Moritz 612-***-****

**** **** ****** **, **. Michael, MN 55376 ac4kwh@r.postjobfree.com

QUALIFICATIONS n Versatile and Resourceful Medical Administrative Assistant with a proven record of

PROFILE performance and results in a deadline driven healthcare environment.

n Highly organized, accurate and efficient, with attention to detail.

n Experienced in managing multiple tasks and resolving issues.

n Skilled in communication with patients, healthcare professionals and team members.

n Dedicated and dependable professional; strong work ethic and commitment to excellence.

CORE l Positive Patient Relationships l Strong Medical Terminology Skills

COMPETENCIES l Healthcare Team Communication l Outstanding Customer Service

l Efficient Time & Records Management l Multiple Task Management

l Patient Confidentiality & HIPAA Laws l Organization & Problem Solving

l Well Developed Verbal & Written Skills l MS Office Proficient

EXPERIENCE TURCK USA, Plymouth, MN

Administrative Assistant/ Configuration January 2017 to Present

Data entry of products being sent to different customers.

Work closely with team members to reduce backlog.

Phone work between sites.

Faxed, scanned and emailed documents between sites.

DJO GLOBAL, Shoreview, MN (Company closed)

Medicare File Specialist 2014 to 2016 Records Operations Assistant 2014

n Promoted to position after four months based on strong work ethic, initiative and team spirit in a diverse environment.

n Commended by Record Operations Support Manager for "entering a high volume of data with extreme accuracy" and for "reaching all assigned goals."

n Twice selected by Manager to organize files for orders to be sent to the correct

Medicare Specialist.

n Worked closely with team members to reduce work backlog. Acknowledged by peers as "a true asset in the company" and for enthusiasm, diligence and teamwork.

n Actively involved on a companywide committee to build employee morale through monthly events and activities.

n Demonstrated strong understanding of medical terminology.

AETNA HEALTH INSURANCE, St. Louis Park, MN

Administrative Assistant Winter-Spring 2014 (temporary position)

Provided strong administrative support to numerous departments. Prepared spreadsheets, contacted different pharmacies to verify doctors' or patients' information and medications.

3M HEALTHCARE (formally Arizant Healthcare), Eden Prairie, MN

Administrative Assistant Winter-Spring 2013 (temporary position)

n Supported numerous departments; composed documents and prepared spreadsheets

and reports.

EDUCATION HENNEPIN TECHNICAL COLLEGE, Brooklyn Park, MN

Associate of Applied Science in Medical Administrative Assistant May 2012

TESTIMONIALS n "Jennifer is kind, thoughtful and responsible; I enjoyed having her as an employee." Deb Ruby, Medicare File Specialist, DJO Global, Retired

n "Jennifer is very dedicated to her work, and a great team member." Deb Eckstein, Former Customer Service Representative, DJO Global

n "Jennifer is willing to help with anything needed and is much appreciated." Mary Dagostino, Former Imaging Representative, DJO Global



Contact this candidate