SAP Training Lead

QUALIFICATIONS PROFILE

Growth-focused and goal-setting professional, offering broad-based experience in facilitating SAP training, developing and implementing instructional design and curriculum, and driving continuous performance improvement. Equipped with an in-depth background in identifying and attaining key business initiatives and training opportunities within oil and gas industries, upstream and downstream, services, and manufacturing sectors. Known for unparalleled work ethic, with strong capability to accomplish tasks within a fast-paced environment. Effective communicator, with bilingual fluency in English and Spanish.

AREAS OF EXPERTISE

Strategic Planning and Implementation

Process Monitoring and Enhancement

Training Needs Assessment

Documentation and Reporting

Stakeholder Relations

Contract Agreements

Change and Project Management

Gap Analysis

PROFESSIONAL EXPERIENCE

ECOM Agro Industrial Corp. Ltd, USA, Mexico, Columbia, The Netherlands

SAP Training Lead 2016–Present

Adhere to the change management methodology and project plan in implementing required training steps

Provide significant contributions in developing scope, schedule, resources, quality, and delivery requirements, as well as identifying, monitoring, and addressing issues and risks for training and communications

Prepare and recommend training plan to address needs of stakeholder groups and functions in alignment with each implementation site

Work closely with business analysts and subject matter experts in designing and proposing training deliverables

Made major contributions in completing full training delivery for 62 end users in the Mexico plant, which involved SAP modules documentation

Jafra International, Abreon Group, USA and Mexico

SAP Instructional Designer 2015

Communicate training curriculum for procure to pay and production planning processes

Utilized SAP Workforce Performance Builder (WPB) and existing eLearning content in drafting training documentation

Drove efforts in improving curriculum for SAP training in relation to business requirements by discussing key business processes with subject matter experts as well as identifying and proposing modifications

Took charge of creating training documents for materials management and production planning power users

Facilitated training to power users regarding Materials Management and Production Planning thus gaining their acceptance in performing business processes in SAP ECC 6 version

Universal Weather and Aviation, Houston, TX, USA

Bilingual eLearning Specialist 2015

Performed training needs assessment and improved training curriculum for modules of Ground Handling and Navigating Complex World for the aviation industry in collaboration with subject matter experts

Wrote and published modules for the Operational Services Organization

Evaluated and updated all operational services processes concerning critical control and operational weaknesses for new employees training

Displayed bilingual fluency in translating processes documentation from English to Spanish

Waste Management, Houston, TX, USA

Instructional Design Specialist 2013–2015

Held accountability in reviewing and modifying operational and management procedures for waste approval managers as part of the National Approval Program

Enabled seamless and accurate project tracking and metrics generation through the implementation of Teamwork Project Management software

Complied with the safety best standards in conceptualizing landfill gas modules for 140 technicians

Exemplified proficiency in reviewing and updating 89 environmental procedures to align with best management practices and Environmental Protection Agency (EPA) regulations, thereby providing documentation availability to 280 users, while decreasing risks and fines for the company

Played a key role in reducing fines by 60% ($2.6M) and community complaints by 70% in 2014

ExxonMobil, Houston, TX, USA

SAP Material Management (MM) Functional Consultant 2009–2012

Spearheaded the gathering and analysis of all contract and SAP agreement maintenance key performance indicators (KPIs)

Built SAP model project tracking form procedure for all United States chemical plants and refineries

Established a new business group, Agreement Excellence Center (AEC), while presiding over trainings of Agreement Excellence Center (AEC) organization employee which included the Buenos Aires support group to maintain agreements and consequently attain positive results

Guaranteed accuracy and effectiveness of SAP Supplier Agreement process and contract agreement master data, thereby diminishing self-inventories

Drove automatic purchase orders rate improvement and operational cost reduction through requirement analysis

Made major contributions in increasing automatic purchase order rate from 10% to 90% for 80% of transaction suppliers with SAP agreements

Assumed responsibility in identifying functional solution requirements to guarantee that the users of the transaction use it correctly and smoothly to avoid process interruptions

Delphi Automotive Industry, USA and Mexico

SAP Material Planning Team Lead 2008–2009

Initiated the execution of a MM and PP SAP modules standard functionality in a repetitive manufacturing make-to-stock environment

Carried out gap analysis and process assessments

Created training documents regarding planning, scheduling and production control processes

Facilitated interviews for super users, while documenting curriculum to support manufacturing processes in the Ohio and Mexico plants through the development of 86 work instructions and 10 troubleshooting guides

Demonstrated competency in conducting English and Spanish training for power users from 15 plants involving planning, scheduling, and production control processes for releases 2, 3, 4, 5, and 6

EARLIER CAREER

Las Olas International Corp., Miami, FL, USA

Logistic Manager

PSCM Specialist, Petroleos De Venezuela SA (PDVSA), Venezuela

SAP Business Analyst Implementation SAP 4.6C

Inventory Materials Procurement Superintendent

Materials Planning and Inventory Supervisor

Materials Warehouse Operation Superintendent

EDUCATION

Master of Science in Industrial Engineering University of Toledo, Toledo, OH, USA

Bachelor of Science in Mechanical Engineering Universidad del Zulia, Maracaibo, Venezuela

PROFESSIONAL DEVELOPMENT

English as a Second Language (ESL) Conversational Skills Courses, In Progress, (Expected Completion Date: July 2018)

Lone Star College

TECHNICAL ACUMEN

SAP 4.6, 4.7, ECC 6 MM-PM-PP-SD SAP Work Performance Builder Articulate Storyline 2 Visio

Contact this candidate