Demetrios G. Vrotsos

Titusville, FL *****

Mobile: 321-***-**** – Email: ac4kt8@r.postjobfree.com

Chief Information Officer

With 27 years of IT Experience and Track Record of Success Delivering Profit Driven Technology Solutions

Career Profile

Visionary and goal-oriented Technology Senior Manager with demonstrated experience in planning, developing, and implementing cutting edge technology solutions to address business opportunities. Initiated and enforced strict budget control addressing company needs and promotion of growth. Results-oriented, decisive leader with proven success in consumer product development, joint application development, problem solving, capacity planning, project and resource management. Tendency to strive in dynamic and fluid environments while remaining pragmatic and focused.

Core CTO/CIO/CISO areas of expertise include:

IT Management & Development

Business Continuity Planning

Program Management

Vendor Management

System Engineering

Budgeting

Enterprise Systems Architecture

Information System Security

IT Governance

Software Architecture

Cloud Computing

SDLC

Professional Experience

Digital Financial Group / vSecure Processing LLC, Salt Lake City, UT

Privately held Company providing payment gateway with versatile payment solutions

2008- Present

Chief Information Officer

Senior manager leading technology strategy and development towards achieving corporate goals. Operates as a member of the management team in the execution of the company’s business and technology objectives. Developed and deployed multiple technologies enhancing company’s business offerings and solutions.

Key Accomplishments:

Co-founding partner of a technology based company focused on providing financial processing solutions for businesses and third party integrators.

Successfully launched a Level 1 PCI (Payment Card Industry) certified payment gateway providing core business solutions. This accomplishment directly resulted in the increase of customer retention by more than 30%.

Created, implemented and supports the company’s security compliance program, satisfying the strict hardware and software security certification requirements defined by major financial and credit institutions.

Continually identified niche markets and successfully developed and commercially launched custom mobile and web solutions. These solutions provided more than 25% growth in new customer business annually during the past 5 years.

Drove the design and implementation of a developer portal. This program dramatically increased our customer portfolio by opening our core cloud-based business solutions to third party developers for more custom and integrated solutions. This program currently accounts for 25% of our new business.

Originated a proprietary security/encryption solution for delivering and storing customer sensitive content providing a differentiating factor in the attraction of larger and more prime business clients.

Designed, developed and launched multiple payment applications (iPhone, Blackberry, Web-based, PC-based) which incorporated advance payment features enhancing in-house business offerings and supplemented SaaS solution.

Introduced and currently manages multiple IT and software technologies across all business departments improving interoffice communications and operations.

Developed and manages the company’s disaster recovery and business continuity initiative ensuring minimal down-time and loss of data for both internal and external customers.

Creditel Corporation – Melbourne, FL

Privately held Start-up Company providing wireless payment solutions

2000 – 2008

Chief Technology Officer

Senior executive leading technology strategy and initiatives critical to achieving corporate goals. Planned/executed business and operations strategy as a member of the executive team reporting to the CEO. Engineered company’s data center and IT organization that provided quality service and timely delivery while improving reliability and reducing costs.

Key Accomplishments:

Strategically and successfully transformed a startup company with an unproven business model and solution, to a fully operating successful business with positive growth and market penetration within 16 months.

Led the design, development and launch of two consumer electronic devices used for processing payment transactions in the mobile environment. This solution was the first of its kind in providing a secure vehicle for processing mobile payments.

Fostered and managed strategic business partnerships with two Fortune 100 companies, which resulted in our business solution being marketed and sold by a major wireless carrier in a national sales campaign.

Authored 2 patents related to wireless processing of secure data. Applied technology and visionary experience which enhanced the company’s technology offering and propelled the company into the forefront of their market segment.

Redesigned core technology architecture to facilitate maintainability and data growth of 300%. Introduced advance technologies that increased software and hardware reliability while decreasing future maintenance and software development costs by more than 50%.

Architected and successfully deployed company’s operational data system designed to process consumer payment transactions on a nationally distributed network. This system passed the strict hardware and software security certification requirements defined by major financial and credit institutions.

Spearheaded company’s technology endeavors with personal expertise in various engineering disciplines (software, mechanical, electrical).

Managed and directed the application development and IT operations teams composed of over 100 direct and contract personnel.

Developed and implemented a WAN between 5 branch locations while facing constraints on facility engineering and fiscal limitations. The project improved administrative efficiency by more than 30%.

Negotiated strategic alliances with several partners boosting technical capabilities and facilitating company’s entrance into leading the market in secure mobile processing.

GE-Harris Aviation LLC – Palm Bay, FL

Privately held Start-up Company providing wireless payment solutions

1998 – 2000

Chief Software Engineer / IT Manager / System Engineer

Senior manager leading the system and software development of a nationally distributed ground system managing wireless data communications with commercial aircraft. Developed an IT infrastructure, supporting both internal and external systems.

Key Accomplishments:

Pioneered and successfully piloted a full service wireless Point of Sale solution for in-flight sales for a major airline. Resulting solutions would provide $5 million in saving on lost revenue across the airline’s entire fleet.

Led a team of Engineers in the successful development, integration and deployment of a Ground Data Link (GDL) System. The GDL System communicates wirelessly with commercial aircraft via a nationally distributed ground system.

Spearheaded development and deployment of company’s 24x7 Network Operations Center which managed and monitored multiple site locations.

Harris Corporation – Melbourne, FL

Publicly held company specializing in telecommunications for Government and Commercial applications

1989 – 1998

Chief System/Software Engineer – Range Standardization & Automation (RSA) Business Unit

Managed a 15-person team in providing a real-time remote interface system for controlling and configuring more than 20 different telemetry processing equipment for the Eastern and Western Range.

Lead Software Engineer – CORE and ROCC Business Units

Team leader and system/software developer for real-time critical communication software for NASA/Air Force Range operational programs.

Education and Credentials

Master of Science in Management of Technology from University of Miami

Bachelor of Science in Computer Engineering from University of Florida

Certified Information System Security Professional (CISSP)

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