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Solution Architect - Infrastructure / Cloud, Sales Support, Pre Sales

Location:
Toronto, ON, Canada
Posted:
February 22, 2018

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Profile Summary

A total of *.* years of experience in Accenture.

Current Profile: IT Infrastructure Solution Architect with more than 7 years of experience in IO solution architecting for varied size deals across US, EMEA & APAC regions.

Expertise in solutions related to Data Center and Cloud, Analytics, Service Desk, and Remote Desktop Support and Transformation-Run opportunities.

Past Profile: Software Engineer - J2EE, Java, GWT developer for ~ 1.5 year in Accenture.

Professional Experience

Accenture Inc. Nov 2010 – Jan 2018

Standard Role: Infrastructure Solution Architect // Pre-Sales // Sales-Support

Awards: FY14 Accenture ACE Award – Numero Uno Category

IT Infrastructure Solution Architect: – Role involves understanding client RFP/RFI, defining Scope of work as per client’s business needs, requirement gathering, and preparing IT solution fit for purpose.

Respond to customer's RFI/RFP or business case as part of the bid process by developing/consolidating all aspects of the solution including: Technical solution design, Service delivery model for Managed Services, Service delivery cost and effort estimations, Tools solution, BCP/DR plans, Connectivity solution, Rate card developments, Presentations, Statement of work and inputs to the contract documentation and financials.

Experience in solutioning IT infrastructure outsourcing opportunities across array of infrastructure areas including Data center services, Cloud based solution, Service Desk, EUC & Workplace and Network Services.

Responsible for the Tools solutions (& their integrations) which encompasses but not limited to: Ticketing tool – ServiceNow, Jira, BMC etc; Foundational Analytics tools like Tableau; Monitoring tools – HP, BMC, Zenoss, Splunk, Cloud tools and Service Desk tools – Nano Heal, ChatBots, LogMeIn, ServiceNow KM, ESS, SSPR, CCCI, GBI and other automation tools.

Act as Enterprise Architect for the opportunities with multi-tower (SI, AO, IC, IO, BPO) – Application development and operations, Infra development and operations and BPO.

Act as Lead Solution Architect for the small to mid-size deals for CMT, PRD and RES verticals for North America geo.

Expertise on the Accenture Cloud Platform (ACP, cloud management platform) and multi- vendor/hybrid cloud environment opportunities. (AWS, Azure, GCP, Oracle

Work with the Cloud Vendors to define the Bill of Materials (BOM) for the target environment.

Assess Legacy Applications’ Cloud readiness, determine modernization strategy through lift/shift, application re-platforming and code remedy.

Accountable for the detailed Transition/Mobilization plan including technology setup, transition management, resource ramp-up and KT included in the proposal.

Liaise with stakeholders to identify, gather and organize business requirements.

Analyzing client's needs, pain areas and understanding their business objectives and architecting the customized technical solutions for delivering IT Infrastructure Services.

Deep Dive on the volumetric and technologies and re-validation of the requirements with client during the solution shaping phase, to ensure the accuracy of the solution, correct translation of the requirement and solution assumptions

Defining the best suited solutions, conforming to ITIL standards, based on the in-depth requirements analysis and communicating the value proposition of the opted solution to the stakeholders.

Work with client and sales team to establish timeline to support required deliverables, and put project plan with milestones and checkpoints in place.

Documenting the functional and non-functional requirements.

Identifying and highlighting the risks/issues/gaps associated with project delivery during the solutioning phase and incorporating the appropriate mitigations.

Supporting the onshore Solution Architect counterpart for the Client Orals and Meetings.

Accountable for ensuring the deliverability of the Infrastructure solution proposed.

Responsible to complete the Client Data Protection Risk Assessment process.

Select the most relevant credentials / organize the most relevant reference calls to convince the client of our capability to deliver values and deliver the proposed solution.

Adhering to the all the internal deal solution reviews with SMEs, Delivery Leads and approval process during sales cycle stages to make sure that the most compelling Accenture capabilities and assets have been embedded in the solution.

Act as a bridge between delivery and deal team to validate topics that may directly impact delivery teams and solution.

Organize handover sessions with the delivery and mobilization teams & ensure all required documentation is handed over to the on-ground Mobilization team.

Clients ( Global ) include some of the largest Banking, Products, Retail, Insurance, Energy & Utilities and Telecommunications organizations across the geographies.

Well-versed with the company's portfolio of service offerings across all infrastructure towers and gaining more insights on the emerging technologies on-the-go.

Certified Accenture Private Cloud Architect and Certified ITIL v3 foundation.

Trained AWS Architect.

Accenture Inc. Dec 2009 – Nov 2010

Standard Role: Java/ J2EE developer & Testing (Senior Programmer)

Client/Project: The Auto Club Group/ MMSEA

Awards: Received recognition and appreciation as Star of the month

Project Background: Client reimburses auto no-fault insurance companies for each Personal Injury Protection (PIP) occurrence paid in excess of a set amount. Currently that amount is $460K (effective July 1, 2009). That means that the insurance company pays the entire claim, but is reimbursed by the client for PIP costs over $460K.

The client requirement was a web based application wherein the online tracking of claims could be done by the claim adjusters so that the client can avoid the losses due to paper work.

Programming Language: GWT (Google Web Toolkit)

Tools used: RAD 7.5, SOAPUI, TOAD, MS Access

Understanding of the requirements and the business logic, tracking of CCs (Change Controls).

Analyzing the requirements and initiating Change Controls where ever necessary.

Coding in GWT (Google Web Toolkit), creation of Domains, Screen validations, populating the data from DB to the screen fields (GUI), creating request and response.

Database modeling, normalizing the DB, working with the Oracle database, writing complex SQL queries, creation of tables using Oracle Toad and MS Access, JDBC programming.

Worked on web services (SOAP & WSDL), JUnit testing, Ant Builds, JSP, XML.

Debugging and fixing of the errors logged in performance testing.

Testing the code with different browsers (built in GWT browser and IE)

Supporting the application after release.

Worked on enhancements for the newer releases.

Documenting the Best practices and lessons learnt.

Accenture Inc. Sep 2009 – Dec 2009

Standard Role: Java/ J2EE developer & Testing (Programmer)

Project: The Auto Club Group/ MMSEA

Project & Role Description Required to perform following roles for client project's different applications like MMSEA and future releases:

Understanding the entire business functionality.

Perform the coding as per the given instructions and guidelines on RAD 7.0

Maintain and follow the process and quality standards while testing (unit & integration).

Maintain and update technical documentation.

Displayed consistence in completing the projects within the stipulated timeframes by adhering to high quality at all the times.

Efficiently managed activities and assigned tasks by prioritizing the needs and target by minimizing of the rework required

Accenture Inc. Jul 2009 – Sep 2009

Standard Role: Accenture’s Green Field Training (Programmer)

General training on programming languages – C/C++ and SDLC.

Basics of RDBMS and Testing skills

Communication Skills

Advance Training in Java/J2EE on Struts and EJB framework in Eclipse development environment.

ACADEMICS

Bachelors of Engineering and Technology May- 2008

Punjab Technical University

Electronics and Communication Engineering

XII Class (ISC board) March - 2004

Yadavindra Public School, S.A.S Nagar, Sec -51.Chandigarh

Non –Medical (Science) -Topped

X Class (I.C.S.E Board) March - 2002

Yadavindra Public School, S.A.S Nagar, Sec -51.Chandigarh

Other Achievements and Community Services

FY14 Accenture ACE Award – Excellence in Business Operations in Numero Uno Category – FY14Q3, for supporting the 30+ deals with USD 300 M.

Received the Bronze status - Duke of Edinburgh Award (recognized by HRH The Duke of Edinburgh), awarded internationally for practical, social & community, cultural and adventurous activities by SUPW for all Commonwealth States.

Awarded the Sports Star Award in college for year 2008 for athletics and basketball.

References available upon request.



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