Chris Sears

**** ******* **

Cincinnati, OH *****

513-***-****

ac4kn0@r.postjobfree.com

PROFILE IT Consultant, Systems Operation Manager, Application Manager, Technical Writer, ELearning Developer EXPERIENCE

Independent Contractor (1/17 – present) – IT Consultant, Editor, Proofreader Sogeti, USA LLC

Procter & Gamble SD&I Team (10/12 – 1/17) – IT Consultant / Systems Operations Manager o Manage daily operations of Windows Servers, ensure daily backups and high availability of servers o Manage virtual machines, VMware, VSphere, build and deploy VMs for customers o Monitor network, create targeted notifications to ensure high availability of servers and services o Manage remote web application services, maintain servers, access control lists, application management, remote desktop services

o Acted as administrator for teamspace and SharePoint sites for Family Care, Baby Care, and GPS o Built course management system for Family Care learning repository, build and deploy P&G eLearning courses from white papers, process manuals, and instructional modules o Oversaw the development and construction of $400k WHBC data center, managed budget and requested capital and expenses for entire project, point of contact for engineers and contractors o Training for Office 365, SharePoint, and Azure certification Independent Publishing Professional (8/10 – 10/12) – Editor, Writer, eLearning Consultant NorthgateArinso (Formerly Convergys Learning) (9/05 – 8/10) – Editor/Technical Writing o Review, edit, and develop printed and online eLearning courseware/materials prior to client delivery o Edit courses and course-related materials, technical documentation/training materials, and reference information for clarity and consistency of tone and style o Projects include: Cisco, Johnson & Johnson, McKesson, General Motors, Chrysler, CDW, MasterCard, Novo Nordisk, American Bankers Association, and Bell Canada o Script and build eLearning courses and simulations using Captivate and proprietary software o Perform developmental reviews and consistency edits of courses; test online courses for functionality and performance in multiple types of learning environments Cengage Learning (3/03 – 9/05) – Production Project Manager o Managed the production of assigned one-, two-, and four-color textbooks and associated ancillaries, including print and non-print items

o Oversaw the flow and quality of proofs, drove the production schedule, and devised strategies to overcome delivery impediments and meet schedule dates o Advised internal and external team members through the production schedule to project completion o Created RFPs and coordinated and supervised outside production suppliers, including creating bids and managing budgets for each project

Contract Employment

Cengage Learning (9/05–10/12) – edit and prepare college and professional textbooks and associated ancillaries

Pre-PressPMG (5/09–10/12) – edit and prepare college and professional textbooks Healthcare Regional Marketing (12/10–10/12) – edit and proof marketing and informational material aimed at educating physicians and health care professionals EDUCATION – University of Cincinnati: BS Biology, BA Anthropology