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QA Lead

Location:
Cary, North Carolina, United States
Posted:
February 21, 2018

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SarasChandrika Grandhi

QA Lead

408-***-****

ac4kcw@r.postjobfree.com; Linkedin

PROFESSIONAL HIGHLIGHTS

●I own quality improvement, creating world class automation for regression and feature testing, and also deliver high-level test and automation strategy for InterContinental Hotel in-house built CRM application that serves ~1.2M guests per day

●I own critical differential experience that IHG group of hotels owns like contextual guest experience based on guest preferences, past stay details across the hotels. This experience increased hotel profit by 61% over the last 1 year

●Incorporated test strategy for continuous integration, also used a combination of AWS Elastic Search, AppDynamics to monitor and alert

●I lead a team of Quality Assurance engineers to accomplish the program goals and objectives while providing the staff with the appropriate level of guidance and strategy

●As a Certified Scrum master, participated in all scrum events, contributed for setting agile standards.

●Professional Certificates – PSM 1, ISTQB, Six Sigma Green Belt

●Tools and Technologies – Rally, HP UFT (QTP),HP ALM, SOAPUI, Jmeter, Jenkins, Appdynamics, Selenium, Continuous Integration, AWS ElasticSearch, TestNG,AnT, RPA, IBM MQ Explorer(Messaging middleware)

●Personal characteristics: big picture thinker, comfortable with a high degree of ambiguity, enjoys big challenges, strong QA and team management skills

PROFESSIONAL EXPERIENCE

UST Global– Apr ‘ 09 to Sep ‘17

@IHG –Oct‘11-Aug ‘17 Role QA Lead, CRM Technologies, IHG, Atlanta, USA

At IHG, the CRM Team builds and supports technologies to enable Customer Relationship management, Enterprise marketing management and Customer Experience management.

●Define the overall test plan & strategy for the projects that are assigned, in conjunction with the project teams for the different stacks of business Applications that support ~0.5 million transactions per day.

●Build Effort and capacity roadmap, drive multi-team features, design, customer validations; work with Automation and performance teams to support 18 applications.

●Provide effort and budget estimation, risk analysis contingent on dependencies and overall business architecture.

●Maintain code deployments/change management cycles between dev and prod env using GIT, Jenkins.

●Work with team and provide metrics like: automation penetration, defect/bug triage, velocity tracking, team capacity.

●Participate in product decisions to address feature requests, application design, production issues (scale, downtime etc.)

●Design test automation framework using Selenium (java) framework and create test suites using SOAPUI.

●Debug techniques, Validate messages using IBM MQ, backend logs using KIBANA.

●Coordinate with WEB, Mobile, CRO channels to ensure end to end testing of the products.

IHG – Mar ‘10- Sep‘11 Role Automation Analyst, Global Technology, IHG, Atlanta, USA

●Prepare Reusable functions, which improve the robustness, re-usability, and maintainability of the test scripts

●Design Framework, evaluate, test approach, estimation effort, for various technology applications like GUI, backend, middleware, xml based with various tools like HPE UFT QTP, SOAP UI, Jmeter

● Deliverables – Provide Design document, Test strategy, Input/output write-ups, Execution analysis report to stakeholders for applications that generate revenue .

● Address bottlenecks, anticipate and make tradeoffs and balance the business needs versus Quality constraints.

●Automated 100% regression suites and reduced the execution time by 50%,.

@EarthLink–Apr’09 - Mar‘10 Role Automation Lead, Atlanta, USA

●Provide expertise in the quality engineering, test planning and testing methodology for a communication domain that serves ~ 1 million US consumers.

●Designed test framework for automating 2500 test cases in 1 year and achieved 70% saving in execution costs.

●Responsible to train novice team members in automation and reduced defect resolution cost by 5x.

●Security and Compliance standards were maintained and certified for a crucial customer facing application.

@INFOSYS –Nov ‘ 03 to Apr ‘09 Senior Test Lead -Fremont, USA

@EarthLink–Feb‘08- Apr‘09 Role Automation Lead, Atlanta, USA

●Provide expertise in the quality engineering, test planning and testing methodology for a communication domain that serves ~ 1 million US consumers.

●Designed test framework for automating 2500 test cases in 1 year and achieved 70% saving in execution costs.

●Responsible to train novice team members in automation and reduced defect resolution cost by 5x.

●Security and Compliance standards were maintained and certified for a crucial customer facing application.

@AT&T –Jun’06- Jan’08 Role Team Lead, St.louis, USA

Worked as a Team lead and also managed the automation team. Displayed both people management and technical leadership qualities by working on team building activities, setting Quality standards and driving the project to CMMi level 5 model.

●Define and audit deliverables, set process for defect triage, version control release manager.

●Drive Automation team to streamline code quality and have high ROI for automation results using UFT - QTP.

●Defined process, policy, SLAs to reduce turnaround time for manual testing by 30%.

@AT&T –Apr’05- May’06 Role Test Engineer, San Ramon, USA

Project involved various stages of Testing in SDLC of the AT&T website.

●NDA projects – was selected to work on a NDA merger project that requires precise knowledge of application and revenue impacting business requirements.

●Ownership - Performed Sanity, Functional, Integration, Regression and Production testing for 3 applications

@DHL -Feb’03- Mar’04 Role Test Engineer, India

Worked as a Training coordinator to mentor team in domain knowledge, Quality standards, Test management tools for a team of 100.

@Rational Technologies -Sep’02-Oct ’03 Role AutoCAD Engineer, India

Worked as an AutoCAD Engineer and review the drawings for ISO 9001 standards.

Education - B.Tech in Mechanical Engineering with a honors degree.



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