Stephen J. Munoz

**** *** ***. #***

Long Beach, CA 90807

714-***-****

ac4k8c@r.postjobfree.com

Quality Manager

Summary: Proven Quality Control Manager in the automobile industry with more than 12 years of experience directing quality control teams and processes. Highly experienced with ISO requirements, auditing, and document control systems in production environments. Received the 2012 & 2017 Gold Supplier Award from Toyota.

Management Skills and Experience:

Over 12 years of experience as a Quality Manager in production environments for the automobile industry and supporting the New York City Transportation System.

Managed two shifts of 25 direct employees assuring outstanding product quality of Wire Harnesses and Oxygen Sensors.

Provided technical leadership for 14 direct employees performing quality control of high-performance brake systems and the calibration of process & inspection equipment.

Coached and mentored 12 quality product inspectors for MIL-STD-105E.

Directed teams in product development, yielding cost-effective solutions with constrained budgets and tight schedules

Developed staffing plans and work assignments for team members, ensuring effective use of resources in dynamic environments with rapidly changing requirements.

ISO Skills and Experience:

Successfully achieved the ISO 9000-2000 Certification in four industries.

Assisted with the achievement of ISO 9000-2000 Certification of six facilities in

Five different cities. NYK Logistics Corporation.

Achieved ISO /TS16949: 2002 (2009) & ISO 9000-2000 Lead Auditor Certification

Implemented the ISO /TS16949: 2002 (2009) & ISO 9000-2000 Certifications for two

automobile corporations, resulting in contract awards directly with Tier One customers

Achieved ISO 14001:2004 Environmental Certification for automobile corporation

Certified a division for ISO/TS16949: 2002 (2009) and European Directives

Auditing Skills and Experience:

Utilized extensive experience as internal auditor of processes, procedures & programs.

Performed Layered Process Audits (LPA) as Chrysler Lead Auditor of eight person team.

Implemented Chrysler standards for CQI-8 layered process audits.

Performed internal auditing and training for the implementation and certification of

ISO 9000-2000.

Stephen J. Munoz Page Two

714-***-****

Document Control Skills and Experience:

Managed the QA/QC Document Control System for three automobile corporations.

Performed as Document Control Administrator for six facilities in five different cities.

Successfully implemented and maintained the “DocBase Direct” document control software from Core Business Solutions in the Logistics Industry.

Served as Document Control Administrator of QA Department and customer drawings.

Administrative and Organizational Skills and Experience:

Served as author & controller of the Automotive Industry Action Group (AIAG) documents, as required by Chrysler, Ford and GM.

Implemented Chrysler standards for the CQI-14 Consumer-Centric Warranty Management System.

Assisted in the Implementation of "Kaizen" continuous improvement processes.

Performed Non-Conformance Material Review (NCMR) of suspect products.

Maintained calibration records (GagePak software) & inspection equipment in accordance with CMM. MIL-I-45208A Inspection System Requirements.

Input details on International Material Data System, and served as the responsible Administrator for the IMDS.

Implemented and maintained the Corrective Action Program.

Performed facility Safety Audits weekly.

Awards and Achievements:

Awarded the FCA Jeep JL 2018 – 2025 Fuel Door Program.

Received the Gold Supplier Status Award from Toyota.

Executed continuous review for LEAN inspection and manufacturing processes, preventing 110 defective calipers and 315 mismarked calipers from being shipped.

Awarded the Dodge Viper Rotor business and the opportunity to bid on other new efforts.

Technical Skills: MS Word, Excel, Access, PowerPoint

Employment History:

2016 – 2018 Lund Motion Products, Inc. Tustin, CA – Quality Engineer

2015 – 2016 FXC / Guardian Parachute, Costa Mesa, CA – Quality Manager Asst.

2014 – 2015 Used Gym Equipment LLC, Carson, CA – Manager of Warehouse/Quality

2011-2014 StopTech of CWD LLC, Compton, CA – Manager of Quality Assurance

2003-2011 Sanko Electronics America, Torrance, CA – Manager of Quality Assurance

Education/Training:

Lund Motion Products, Tustin, CA – Fiat/Chrysler Supplier Training, Harassment Prevention

Lund Motion Products, Tustin, CA -Tetra Tech, Detroit, MI – International Material Data System (IMDS) Administrator

StopTech, CWD LLC, Compton, CA – Statistical Quality Control and Harassment Prevention

Sanko Electronics America, Torrance, CA – ISO/TS16949: 2009 Internal Auditor Certification

AIAG, Detroit MI – ISO /TS16949: 2002 & ISO 9000-2000 Lead Auditor Certification

Tetra Tech, Detroit, MI – International Material Data System (IMDS) Administrator

National Institute of Technology, Long Beach, CA – Digital Telecommunications Technician

Pacific Gateway Workforce Investment Network, Long Beach, CA – Career Enhancement

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