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Manager Sales

Orange, California, United States
February 23, 2018

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Allen Trench **** N. Hartman Street, Orange, CA **865

714-***-**** (Cell) (personal email)


To utilize my skills and knowledge with a forward thinking company that allows me to contribute to the success of the company and grow in my career.


Production, Materials Management, Inventory Control, Production Planning, Production Management, Manufacturing, Safety Engineering, Labor Control, Methods & Standards, TQM (Ttl Quality), Quality Assurance, Manpower Planning, Regulatory Compliance, Purchasing, Engineering, Six Sigma, Lean Manufacturing, Process Control, Equipment Planning, Logistics, Materials Management, Purchasing, Warehousing, Transportation, Traffic Management, Fleet Management, Distribution Operations, Order Processing, Materials Handling, Field Liaison, Account Maintenance, CRM (Customer Relationship Management), Customer Relations, Direct Sales, Territory Development, Sales Management, Sales Analysis, Distributor Relations, Product Management, Brand Management, New Product, Development, Sales Promotion, Market Research & Analysis, Strategic Alliances, Business Development, New Product Introduction, Forecasting, Planning, Administration, Financial Analysis, Insurance, Credit & Collections, Cost Control, Accounting, Budgets, Reports, Analysis, Forecasting, Planning, EDP Systems, Audits, Systems and Procedures, Training, Supervision, Project Management, Facilities/Leases, Security, Vehicles/Fleet, Branch Openings, Real Estate Site Selection, Purchasing & Distrib., Program Planning, Public Relations, Community Affairs, Government Relations, Association Relations, Corporate Publications, Corporate Identity, Recruiting, Training, Evaluation, Selection, Orientation, Work Schedule Control, Organization Planning & Development, Counseling, Safety, Employee Mentoring, Employee Coaching, Compensation, Benefits, Wage & Rate Analysis, HR Allocation, Planning & Forecasting, EEO Compliance, Documentation, Preparation of, Litigation, Compliance, Process Development, Manufacturing/Engineering, Basic Research, Applied Research, Product Development, Advanced Development, Product Re-engineering, Product Design, Product Testing, Regulatory Compliance

2015 Present Macerich Lakewood, CA

Operations Manager

I oversee the daily operations of Lakewood Center and give support to Los Cerritos and Stonewood shopping centers. This includes over 525 retail and food use tenants on over 245 acres and outlying parcels. I Oversee the daily operation of janitorial and maintenance staff which are over 35 employees. This includes holding weekly meetings to insure goals are met.

I work closely with tenant coordination and oversee all landlord improvements and tenant build out to insure that they meet landlord design criteria and are on schedule for completion. I direct all contract services which include landlords GC’s, landscape, and service vendors, to insure that the work is done on time and within budget.

I Create operational CAM budgets and Capital Improvement budgets every year and follow that budget strictly though out the year. I also develop a five year Capital budget for outlining years. I work closely with the city to make sure that the shopping center in code compliant with Federal, State, and local codes and laws. I Oversee major capital projects and tenant buildouts. I Develop, create RFP/RFB’s, bid out, contact, and oversee all CapEx projects and service contracts .I insured that we were getting economies to scale when ever possible.

I Work with my other two Operation Mangers to guarantee that deadlines are met for Capex project’s and tenants build outs on time. 2014 to 2014 Craig Reality Group Commerce, CA

Operations Director

I oversaw the daily operations of Citadel Outlets in Commerce, California. 140 retail and food use tenants.

I maintained the daily operation of janitorial and maintenance staff which was over 60 employees.

I Work with tenant coordination and oversee all landlord improvement and tenant build outs to affirm that they met landlord designs and are on time for schedule for completion.

I oversaw landlord contractors and service vendors,to guarantee the work was done on time and within budget.

I held weekly compliance walks with my staff.

Allen Trench 2477 N. Hartman Street, Orange, CA 92865 714-***-**** (Cell)

2007 to 2014 The Irvine Company Irvine, CA

Operation Manager

I oversaw the daily operations of twelve community centers in Irvine, California. Centers range in size from 85,000 square feet to over 449,000 square feet, for a total square footage of over 2.3 million square feet and 300 tenants.

I prepared and maintained operation budgets totaling $6.5 million. I completed quarterly forecasts which included explaining variances if any to General Manager and senior management.

I managed and supervised the entire process of all services and projects at the centers. This included writing the RFP or scope of work, qualifying contractors, selecting the contractor, awarding the contract, completing the punch list and final walk through.

I met with tenant contractors and landlord contracts to ensure tenant improvements are inline with approved plans.

I had close interaction the General Manager and Vice Presidents. Completed special projects for the Irvine Company. 2004 to 2007 The Village at Orange Orange, CA

Operations Manager/Tenant Coordinator

I oversaw operations, tenant coordination and all capital projects for 6 centers – The Village at Orange, Hanford Mall, Wenatchee Valley Mall, Promenade at Howard Hughes, with a combined square footage of 2.1M square feet.

I handled tenant coordination for all four centers.

I expedited and approved tenant’s conceptual drawings to final drawings and completed store build out.

I Completed $57M renovation for The Village at Orange in 2005.

I managed the janitorial and maintenance staff of 20 employees,

I managed the security department that consists of 15 employees working 24 hours a day, 365 days a year.

I built and maintained relationships with various vendors and city officials to help expedite tenant and capital improvement projects.

I created and managed an operating budget in excess of $5M.

I assisted Marketing and Specialty Leasing departments with all special events.

Allen Trench 2477 N. Hartman Street, Orange, CA 92865 714-***-**** (Cell)

2001 to 2004 Brea Mall Brea, CA

Operations Director/Tenant Coordinator

I managed an operations budget of $1.4M and oversaw all capital projects.

Oversaw all construction projects, project superintendent and met with inspectors daily to build rapport.

I reviewed field construction administration, timeliness of projects and completed change orders as needed.

Oversaw 24-hour operational maintenance for all internal and external mall activities.

I managed three janitorial crews totaling thirty-six employees, four maintenance technicians and a landscaping crew of eight.

I interfaced with several mall departments including Marketing, Senior Leasing and the Mall Management to administer and confirmed successful mall operations and implementation of special events.

I established new tenants buildouts, identifying their design needs, reviewing drawings, obtaining city permits, and arranging subcontractor activity which included obtaining there permit(s).

I achieved yearly target goal of $1M in outside sales. 1999-2001 Madison Marquette Realty Newport Beach, CA Assistant Maintenance Director /Fashion Island

I administered duties for a 2 shift crew (day and nights). Operations consisting of 12 direct reports.

I maintained preventive maintenance (PM’S) of operation systems for Fashion Island.

I purchased and maintained inventory control of maintenance supplies.

I administered contract tasks for final acceptance.

I facilitated 24-hour on call duty.




Completed the first shopping center in the country and possible the world that is completely 100% LED lighting in all common areas of the center (parking lot, ground, building, ECT.). The budget was over $850k with a ROI for the project in less than 2.5 years.

Golden West College Huntington Beach, CA

Law Enforcement Academy Modesto, CA

Damage Control “A” School New York, NY

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