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Customer Service Machine Operator

United States
February 23, 2018

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Lamont Hall

**** ********* ****, ******* **** GA 30349

Home: 404-***-****

Professional Summary

Production Operations Supervisor with background experience in supervision and management

looking to join a growing organization as part of a management team. Versed in production, printing and

mailing operations with management experience and exceptional people skills, customer service and

vendor relations experience. Desires a challenging role as a operations manager.

Core Qualifications

Manages full production warehouse Meets with executive management staff for

Oversees office and warehouse operations weekly updates

and schedules Coordinates with the company's out of state

Maintains and updates information for office regularly on disaster issues

invoice processing Operates Pitney Bowes Rival Productivity

Coordinates weekly staff meetings Series 12K (Direct Mail Solution equipment)

Procures equipment and office supplies Operates Docutech 180HLC printer and

Meets with vendors to improve cost savings Xerox 700 4- color printer and high volume

and quality control equipment


Arista Information Systems October 1998 to Current

Production Operations Supervisor

Duluth, GA

Manages the day to day operations of a full production warehouse with face to face interaction with

phone clients and U.S. Postal service staff.

Responsibilities include:

Managing nineteen full time employees and part-time employees to ensure that efficient services are

provided in a timely and efficient manner to meet production demands for the organization.

Ordering stock supplies, processing of invoices for payment to vendors

Training employees

Preparation of staff work schedules

Coordination of training schedules

Execution of project management techniques to streamline operation schedules

Interaction with external vendors and customers to maintain good customer service

Responsibilities of hiring/termination of employees

Identifying problems and providing resolutions for management

Facilitates and coordinates weekly and monthly meetings with employees to review production


Coordinates training classes

Bellsouth July 1995 to October 1998

Machine Operator

Alpharetta, GA

Machine Operator - operated Bell & Howell equipment

Responsibilities included:

Print Operator

Sorted mail

Delivered mail to U.S. Postal Service


DeKalb Community College

High School Diploma: Business Administration

Decatur, GA

Professional Affiliations

Camp Creek Middle School - Volunteer with "Girls on the Run" program

Olympic Atlanta Soccer Club- Volunteer coaching of girls’ soccer team

Hosea Feed the Hungry - Volunteer to provide free hair cuts

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