SOPHIA PASTERNAK

Phone: 310-***-****

310-***-****

**** *********** ** #* *** Angeles County,

South Bay region; Redondo Beach, CA 90278

Email: ac4jv3@r.postjobfree.com

Looking for positions: QA Analyst / Manual QA Testing

Education B.S. in Mechanical Engineering (Minor in Software Engineering) - Technical College, Odessa, Ukraine

Certification /

Training Microsoft Certificate in:

Designing and Implementing Databases with Microsoft SQL Server

Microsoft SQL Server Database Management

California State University of Long Beach Certificate program: PowerBuilder

UCLA Extension: PowerBuilder PFC Libraries (PowerBuilder language)

Sybase Education: Multiple courses in the PowerBuilder environment

El Camino College: Visual Basic, Java, UNIX, Web Programming, Systems Analysis & Design

Skills Software Java, Visual Basic, .NET, VBScript, JScript, T-SQL, HTML, XML, PowerBuilder, MS Office, SQL Server, Oracle, Access, Toad, ERWin/ERX2.5, Rational Robot testing tools, WinRunner testing tools

Browsers Internet Explorer, Firefox, Safari, Opera, Chrome

Operating Systems Microsoft DOS, Windows, IOS, UNIX, Linux

Visa Status US Citizen

Professional

Summary QA professional with over 10 years of IT experience and background in the software product industry, software development and quality engineering roles

•10 + years of experience working with Agile methodology

•Strong knowledge of software development life cycle (SDLC) processes Performed Functional, Regression, User Acceptance and E2E testing to certify the system with respect to the requirements

•Solid experience in development and implementation of test plan, testing strategy, schedule, test scenarios, data preparation, test cased execution for iOS/Android/Web/Mobile Web

•Experienced with Java, .NET, VisualBasic, VBScript, JavaScript, HTML, XML, PowerBuilder, Rational Robot, Visual Studio, HP Quality Center

•Conducted QA project of integrated Security Token Service for credit card payment process

•Excellent knowledge of Object Oriented concepts

•Detail-oriented, Strong analytical and trouble-shooting skills

•Ability to work in a dynamic environment and perform multiple tasks

Professional Experience

05/2017 - to present VR Design, San Pedro, CA

Part-time contract

Participating in support of a web based E-commerce application 'Data Management System' which consists of the major modules: sales, accounting, invoicing:

Perform Functional and User Acceptance testing

Troubleshooting application performance issues

Responsible for bug free release

04/2015 - 03/2017 NCR Inc, Aliso Viejo, CA

SQA Analyst (Contract )

Worked in NCR Corporation (formerly National Cash Register), which is a US-based computer hardware, software and electronics company

Company implementing EMV chip technology, that protect customers and allow improving security, creating a multi-layered defense against card fraud Participated on the project ‘EMV chip Technology Integration’

•Validated EMV migration process: Tested the Point-of-Sale transactions process on Visa/Discover/Mastercard/Express and other smart cards

•Set up the terminal configuration for each brand Performed testing on EMV contact chip and contactless chip terminals interfaces

•Participated in cross functional reviews of requirement and design documents, developed and executed comprehensive test plans and scripts for Mobile and Web based applications

•Performed Functional, Regression and and User Acceptance tests

•Involved in End-to-End testing that validates the software and its integration with external interfaces

•Monitored and analyzed card-terminal transaction log files

•Validated the back-end data: created and executed queries on SQL Server

•Trouble shooted and verified hardware and software issues Reported and managed defects in Jira tracking system

•Worked on testing Android, iOS, Windows, Java, JavaScript, XML, .NET and other software modules as part of a QA group

•Communicated and worked closely with internal and external resources

•Participated in the Daily Scrum meeting

04/2014 - 10/2014 Wells Fargo Bank, Santa Monica, CA

SQA Analyst (Contract)

Actively participated in Capital Finance Application Migration Project (CFAM).

The purpose of this project is to migrate financial applications to the new data center

•Performed Functional and User Acceptance testing on: LOS (loan origination software & LOAN ORIGINATION SYSTEMS), LUCAS, CLIC, CHOICE; Functional testing of CRM application (PeopleSoft Inc provided)

•To ensure the proper testing process used pre-migration application compatibility approach

•Developed and maintained test plans, test cases, test scenarios.

•Reported issues in Jira tracking system

•Worked closely with programmers to analyze business rules and requirements

06/2010 - 12/2013 NBC Universal, Los Angeles, CA

Sr. QA Analyst

Participated in the QA process in NBC Golf Technology group that offers users advanced capabilities of booking golf tee times through E-Commerce applications Coordinated multiple concurrent projects. Worked independently or with team in Agile Development environment, which emphasizes iterative software design

Test environment: .Net, Java, SoapUI, JaveScript, Oracle, SQL Server

•Developed and implemented test plan objectives including testing strategy, schedule, test scenarios, test cases and data preparation Executed valid, invalid and boundary conditions

•Performed Functional, Regression and System Integration tests across all environment

•Coordinated User Acceptance testing for Web based, Client/Server, APIs and Mobile applications

•Led QA project of integrated Security Token Service for credit card payment process

•As a QA verified the Credit Card Authorization process through e-commerce web site

•Responsible for testing credit card Payments/Transaction process Validated credit card Payments/Transaction against the payment gateway Chase Paymentech

•Tested Security Service in Informatica Dynamic Data Masking environment that provides real-time capabilities to prevent unauthorized users from accessing sensitive information

•Performed testing of Web Services, especially REST API using the HTTP requests: GET, POST, PUT and DELETE. Reviewed and validated data in XML file

•Tested File Transfer process on FTP using Filezilla as FTP Client.

•Implemented SQL scripts, Stored Procedures Performed data validation within SQL Server and Oracle databases

•Communicated with developers and project management to ensure product quality and scheduling accuracy

•Worked closely with business analysts to analyze business rules and requirements

•Recorded tracked anomalies and created status reports using tracking system (Jira, BugZilla, HP Quality Center )

01/2009 - 10/2009 Symantec Corp., Culver City, CA

SQA Engineer (CONTRACT)

Responsible for validating Stock-Keeping-Units (SKU) and creating several of reports for customers demand and for inventory planning

Tested B2B software Watchdog Web based service which offered visibility for online activities and computer usage

Test environment: .Net, OLP, Excel, Toad, Oracle, SQL Server

•Tested the Purchase Flow process of Watchdog service for Sales and Renewals through online store front Established the testing strategy and created documentation of Watchdog testing process

•Performed testing in English and other languages

•Verified Payment methods made in different currencies

•Verified the product in testing levels: Unit, Functional, Security, Compatibility, Regression, System Integration and User Acceptance tests

•Ran queries against of QA and Production databases for SKU data validation and reports

•Migrated data from ASCII and Excel files to Oracle and SQL Server databases using DTS (Data Transformation Services)

•Created defect records and status reports in HP Quality Center environment

05/2006 - 11/2008 City National Bank, Los Angeles, CA

Sr. QA Analyst

Participated in analysis, design and QA processes throughout the Software Development Life Cycle in the testing environment: .Net, SAP CRM, Business Object, Java, SQL Server, Oracle, Test Director, Compuware, QTP

•Responsible for QA validation of the reporting system created in the Business Object Enterprise Environment

•Validated reports in the specific subject areas as:

- Loan Account Summaries, Loan Snapshot Report.

- Losses (Past Dues, Loan Losses Operating Losses)

- Portfolio Management (Timely/Accurate Grades)

•Performed End-to-End and User Acceptance testing of financial 'EASI' application which automates the processing of banking transactions

•Tested to insure that enabled clients to securely initiate transactions: Wire Transfer, Stop Payment, Book Transfers, ACH Transfer and other banking services

•Participated in the project 'Upgrading the Data Warehouse Business Intelligence':

Analyzed the data mapping documentation - From Source data to the Stage area and from the Stage area to Target

Imported and exported data to and from data sources, including ASCII files, using SQL Server Data Transformation Service tool

Validated the data after ETL process; Created and executed SQL queries in Toad and SQL Server Management Studio environment

•Responsible for recording and tracking anomalies using Compuware TrackRecord system, Jira

2003-2006 Media-Services, Los Angeles, CA

QA AUTOMATION ENGINEER

Participated in Automated Functional and Regression testing using IBM Rational Robot tools Performed testing of Accounting and Payroll system application implemented in .NET, Delphi, VBScript, VisualBasic and SQL Server

•Designed and implemented test automation strategies and test cases

•Recorded and played back GUI functional test scripts

•Created verification points for objects comparison during playback

•Manually created test scripts for automated testing using SQA Basic language and VisualBasic

•Used ADO Connection Object for accessing, manipulated and validating data through open source connection

•Scheduled automated System Integration Test for each release

•Analyzed Rational Robot automatic logs and reported status of test results

•Responsible for weekly build-test-release process

•Communicated and worked closely with internal and external resources

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