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Customer Service Assistant

Location:
New York, NY, 10029
Posted:
February 20, 2018

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Resume:

ALICIA AGARD

**** *** *** *** ****, NY *****

845-***-**** ac4jqm@r.postjobfree.com

SUMMARY

Reliable and diligent college senior with exceptional interpersonal, customer service and organizational skills, as well as academic and personal interest in Sociology and working with large groups of people.

EDUCATION

University of Bridgeport Bridgeport, CT

Bachelor of Arts in Sociology Expected 2018

Academic Scholarship Recipient

RELEVANT COURSE WORK

Industrial Organizational Psychology, Sociology of Deviance, Social Problems

Sociology of Marriage and Family, Human Services, Intro of Counseling

WORK EXPERIENCE

UB - Center for Career Development and Student Employment Bridgeport, CT

Student Assistant/Ambassador 2014-Present

Assist with processing confidential Student Employment paperwork including Tax Forms, and confidentiality statements for both on campus workers and graduate assistants

Assist professional staff with event preparation including strategizing marketing efforts and additional clerical duties as assigned

Answer phone and emails, addressing all questions and concerns regarding department including advising employers with online job posting

Schedule appointments for advisors focusing on career counseling and coaching, providing excellent customer service

Pay-Half New York, NY

Shipment Receiver and Processor Summer 2015

Actively worked with merchandise, this included processing, folding, hanging, and displaying items

Received truck shipments including, opening and unpacking, then securing with security tags for merchandise protection

Ensured an efficient stock room but reviewing organization and stock level

Collaborated with sales staff in promoting sales, and assisting with fitting room distribution

LEADERSHIP EXPREIENCE

University of Bridgeport – Social Services Bridgeport, CT

Teaching Assistant Spring 2018

Served as teacher’s assistant for the Sociology of Deviance course assisting the Department Chair of Social Sciences

Specific duties includes assisting with development of course work assignment, test as well as record attendance and facilitate class study groups

INVOLVEMENT

GSA, University of Bridgeport 2014-Present



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