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Microsoft Office Software

Oak Park, Illinois, United States
February 20, 2018

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*** ***** ****** ****** *** Park, Illinois 60302 (708) ***-****


A highly skilled and dependable IT professional with extensive experience in troubleshooting, web development, custom applications, programming, quality assurance, software development, discrete structures, database management, and patches. Leverages forward-thinking and analysis skills to determine platform feasibility, identify process improvements, and meet project deadlines. An innovative and versatile producer who researches and addresses performance gaps to improve company technologies, fixes bugs to ensure efficient operations of applications, and creates websites with high traffic and visibility.


Programming Languages: HTML, Java, Visual Basic

Operating Systems: Windows (XP, 7, 8, 10), Unix, Ubuntu Linux, OS X, Android

Software: Adobe Photoshop CS2, Eclipse, Mozilla Firefox, Google Chrome, AVIEdit, GNU Image Manipulation Program (GIMP), ClearQuest, Microsoft Office Suite, Microsoft Access, Lucidchart, FreeMind, Google Docs, RStudio


SELF-EMPLOYED, Chicago, Illinois

Beta Tester, 2013-2017

Tested various bug fixes and online functionality in open beta for computer game.

Cataloged various errors in need of repair in future iterations.

Provided feedback for various patches and updates.

MOTOROLA MOBILITY, Chicago, Illinois

Lab Technician, 2015

Worked in accelerated lifecycle testing (ALT) lab.

Tested newly-developed prototypes, smartphones, and watches to verify construction and functionality under various conditions.

Communicated across departments regarding project progression and conducted various managerial duties for ALT department.

Led five person team of contractors, including team development and instruction, facilitating time management and technical responses, and providing feedback to employer.

PHT CORPORATION, Charlestown, Massachusetts

Software Quality Tester, Co-op, 2011

Tested various software suites for defects and errors before commercial release of medical survey software.

Wrote custom scripts to test for specific bug fixes and updates.

Performed testing for data summaries, data summary transfers, and email notification systems.

NATIONAL BRAIN TUMOR SOCIETY, Watertown, Massachusetts

Information Services Intern, Co-op, 2010

Led development for organization’s intranet at two locations.

Built test site in Drupal to determine feasibility of platform.

Discussed and determined feasibility of various web platforms.

Presented development progress of intranet to administration and HR staff.

Began attending college during this time, accounting for brief gap in work history.

SELF-EMPLOYED, Chicago, Illinois

Website Operator/Writer/Editor, 2004-2006

Operated website’s backend.

Wrote various articles and reviews featured on popular aggregate website.

Edited other staff member’s articles.


ST. EDMUND PARISH, Oak Park, Illinois, Volunteer, 1996-2013. Performed various clerical duties. Provided capable tech support. Supported social programs for community (food pantry, athletics, fundraising).



B.S., Information Science and Cognitive Psychology, 2014


CompTIA A+ ce, CompTIA, 2016

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