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Customer Service Technical Support

Location:
Jacksonville, Illinois, 62650, United States
Salary:
16.00
Posted:
February 20, 2018

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Mary Snyder

**** *. ****** ***, ** ***** 217-***-**** ac4jed@r.postjobfree.com

Objective

Obtain a position as a team player in a people- orientated organization where I can maximize my customer service experience in a challenging environment to achieve company goals.

Skills & Abilities

Results-orientated Customer Service Advocate with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Experience

Production Supervisor, CCK Automations

1-2008 – Current

Supervise employees on execution of production in accordance with production plan.

Train, evaluate, and coach employees.

Enforce company policies including discipline, safety and attendance.

Sales/ Technical Support, Perma-Bound Books

February 2002- November 2007

Assist west coast sales reps with all aspects of daily responsibilities.

Field customer calls, schedule meetings, arrange library set ups.

Handle technical support for company website.

Customer Service, Perma-Bound Books

January 1998- February 2002

Assist all customers with any issues that they have.

Research customer problems, come up with solutions to solve them.

Ensure customers get to the appropriate personnel to handle their concerns if such is out of my department.

Education

Jacksonville High School 1995

Diploma

References

Tyler Aring

COO, CCK Automations

217-***-****

Teresa Splain

Elementary Teacher, Charlotte School District

217-***-****



Contact this candidate