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Customer Service Sales

Location:
Brampton, Ontario, Canada
Posted:
February 21, 2018

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Navneet Khakh

** ********* ***

Brampton, ON L*X 4T4 ac4j8q@r.postjobfree.com

OBJECTIVE: Seeking a full-time entry level position where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company.

RELEVANT EXPERIENCE

Cashier/Sales Associate October 2016-Present

Under Amour, Toronto Premium Outlet, Halton Hills, ON

Maintain a working knowledge of the fit, fabric, and function details of the Under-armour products

Fulfill assigned daily tasks which include, replenish, inventory, markdowns and housekeeping

Maintain effective communication with customers, teammates and management

Providing excellent customer service by assisting guests on a constant basis

Efficiently cashing out a high volume of guests daily and handling cash and credit card transactions

Taking part in reorganizing the store, as well as floor set

Proactively acknowledged, greeted and assisted customers in the store

Promoted store promotions by handing out coupons and enhanced product knowledge utilizing

Training new employees on product knowledge and selling strategies

HR Assistant June 2016- July 2016

Linde Canada Ltd Head Office, 5860 Chedworth Way, Mississauga, Ontario

Maintain office filing and storage systems

Fax, scan and copy documents

Update and maintain databases such as mailing lists, contact lists, and client information

Answer phone calls and communicate messages to staff members

Organizing and keeping the office clean and tidy

Assisted in mailing documents

HR Assistant May 2016- June 2016

Just Energy, 6345 Dixie Rd, Mississauga, Ontario

Examining employee files to answer inquiries and provide information for personnel actions

Working with Microsoft programs such as excel and word

Entering employment data into a computer database

Develop lists for new hires, terminated employees, etc.

Rearranging employee files alphabetically and ensuring documents are in the appropriate file

Assistant Manager

Perfumes 4 U, Toronto Premium Outlet, Halton Hills, Ontario June 2014- August 2015

Training staff by reviewing and revising orientation to products and sales training materials, delivering training sessions, developing and implementing new product training

Promote sales by demonstrating merchandise and products to customers

Helping customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions and preparing merchandise for delivery

Opening and closing the store, and cash registrars

Ensuring the cash and debit/credit transactions balance at the end of each day

Taking initiative inventory and taking leadership in assigning other team members jobs

ADDITIONAL EXPERIENCE

Deputy Returning Officer

Fairlawn Public School, Elections Canada, Brampton, Ontario October 19, 2015

Communicates information to the public candidates, political parties, field liaison offices and Elections Canada

Plans and organized the delivery access to voting by administering oaths, directing election officers, etc.

Set up polls with necessary supplies and hands out ballot the elector and indicates the instructions to follow

Ensured the elector provides satisfactory proof or identity and address before voting

Managed the registration process at the polling station

Counting ballots, completing required forms and information Elections Canada office of the results

Sales Associate

Fragrance City, Shoppers World, Brampton, Ontario December 2013- March 2014

Welcoming customers to the store and answering any questions

Ensuring high levels of customer satisfaction through excellent sales service

Assessing customers needs and providing information on product features

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Team member

Tim Hortons, 3110 Argentia Rd, Mississauga, Ontario June 2013- October 2013

Worked in a fast-paced environment where multi tasking was necessary

Ensured that food items were delivered to customers on time

Cooperating with other team members

Cleaning and organizing the store at the end of each night.

EDUCATION

Bachelor of Arts in Health and Society Graduated December 2017

York University, Toronto, ON

Human Resource Management (2 Year Diploma) 2013-2015

Sheridan College, Brampton, Ontario

Ontario Secondary School Diploma 2009-2012

Fletchers Meadow Secondary School, Brampton, Ontario

Certifications

Certified Human Resource Professional Expected 2018

Human Resources Professional Association



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