Nancy K. Johnson
Sioux Falls SD *7103
ac4j81@r.postjobfree.com
SUMMARY OF QUALIFICATIONS:
Communicates effectively, verbally and in writing
Ten years successful experience as a coordinator and administrator
Skilled in customer service, office work and Microsoft Office products
Organized, positive person with strength in meeting deadlines
PROFESSIONAL EXPERIENCE:
2016 – 2017: Minnehaha County: Office Assistant Sioux Falls SD
Process vouchers, data entry, time sheets, create and organize excel spreadsheets
2015- 2016: Volunteers of America: Office Assistant Sioux Falls SD
Provide front line phone and administrative duties, schedule appointments, opening/closing duties
Provide support in the day to day in the front office with clerical support and taking payments
2013 – 2015: Experience Works: Sioux Falls SD
American Red Cross: Administrative Assistant, computer, phones, Microsoft office, volunteers
State Office: Participant Assistant (Administrative Assistant) to the Employment Training Coordinator, work with participants, did intakes, completed paperwork, training site coordination
2012 – 2013: Family Care Coordinator Brookings/Sioux Falls SD
Cared for aging and dying parents: Bills, food, hospital, hospice, funerals
2006 – 2012: Black Hills Special Services: Vocational Rehabilitation Sioux Falls SD
Conducted intakes and gained trust with new consumers; advised re: work/Social Security issues
Wrote reports for consumers, counselors, Social Security Administration, Collaborated with various agencies for consumers’ benefits
2002 – 2006: Department of Labor: Employment Representative Sioux Falls SD
Assessed and assisted clients of all ages and ethnic backgrounds with employment
Worked with employers, created computerized job listings in a timely manner
COMMUNITY SERVICE: Sioux Falls, SD Commissioner: Mayors Disability Awareness Commission, Nominated for Humanitarian Award
EDUCATION AND TRAINING:
Bachelor of Science Degree in Education South Dakota State University, Brookings SD
Microsoft Office Training South Dakota Vocational Resources, Sioux Falls SD
Certification in Social Security Benefits Virginia Commonwealth University, Richmond VA
Business Administration Classes Southeast Technical Institute, Sioux Falls SD
National Business Services Alliance Certificates:
Senior Executive Assistant, Senior Administrative Assistant, Secretary, Receptionist, Job Club,
Human Resource Assistant, Executive Assistant, Administrative Assistant, Employment Counselor
National Institute of Continuing Education, Experience Works Blended Learning Training Program:
Customer Service Representative, Office File Clerk