Customer Service Office

CURRICULUM VITAE OF MATSHIDISO LETTIE TSOTETSI

My career goals:

I would like to work in an organization where I can use my previous call center agent/ office administrator experience. I aim to become the supervisor or manager of a well-reputed organization within 10 years. The job I am applying for is a good opportunity for me to work actively and productively in the field and apply my skills. My aim is to make a difference in my work place through my contribution and to touch and connect with the lives of my co-workers through my positive attitude. I am self starter and have excellent interpersonal, conflict management skills and a hard worker.

PERSONAL INFORMATION:

SURNAME: Tsotetsi

FIRST NAME: Matshidiso Lettie

TITLE: Miss

HOME ADDRESS: 2016 Likole ext 1, Katlehong, Germiston, 1431

TELEPHONE NUMBER: (011-***-**** CELL: 073-***-****

DATE OF BIRTH: 1991/07/18

IDENTITY NUMBER: 910*********

NATIONALITY: South African

MARITAL STATUS: Single

HEALTH: Good

GRIMINAL RECORD: None

EDUCATION AND QUALIFICATION

HIGH SCHOOL: Sijabulile Secondary School

MATRIC SUBJECTS: English, South Sotho, Mathematical Literacy, Life Orientation, Geography, Life Science

SPECIAL TRAINING: Prepaid Basic and Messaging Curriculum

POST MATRIC QULIFICATION: Diploma in Office Administration

LANGUAGES:

SPEAK: South Sotho (good), English (good), Zulu (good)

READ: South Sotho (good), English (good), Zulu (fair)

WRITE: South Sotho (good), English (good), Zulu (fair)

WORK EXPERIENCE:

PART TIME: Sales assistance at Fruits and Veg City (food lovers market) during weekends and school holidays for a year.

FULL TIME: Call center agent for BYTES people solutions October 2013 to April 2014

SKILLS GAINED DURING MY CAREER AND STUDIES:

Office Administration course inclusive of:

Using MS Office, typing of business Documents, customer service and file management

Sales

Teamwork

Leadership skills

Constant learning

POSITION OF RESPONSIBILITY HELD IN OTHER AREAS:

Team leader at BYTES people solutions for a month

Being responsible for solving queries

REFERENCE:

NAME: Mrs. C Kriel

CONTACT NUMBER: 011-***-****

Contact this candidate