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Customer Service Data Analyst

Location:
Atlanta, Georgia, United States
Posted:
February 21, 2018

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Tristan Quarrell

Atlanta, GA 678-***-**** ac4j3q@r.postjobfree.com http://LinkedIn.com/in/TristanQuarrell SKILLS

• Advanced proficiency in Microsoft Office Suite

• Excel (vLookup/Pivot Tables)

• E3 (JDA), Oracle, SAP, Salesforce

• Financial Statement Analysis

• Sales & Forecasting

• Data Mining & Analysis

• Interpersonal Communication & Customer Service

• Leadership/Management Experience

EXPERIENCE

Rheem Manufacturing Company March 2017 – Present

Data Analyst, Product Management (Contract)

• Gathered and organized product information from various sources

• Utilized information gathered to provide analysis of Rheem products vs similar products offered by competitors

• Created and maintained databases/spreadsheets to simplify extraction information used by Sales team and Product Managers Floor & Décor October 2016 – February 2017

Inventory Analyst (Contract)

• Kept SKUs in stock at each store while minimizing inventory investment

• Maintained sales forecasts for new and existing items, improving accuracy over time

• Generated necessary allocations and purchase orders from domestic and international vendors to keep distribution centers and stores in stock

• Partnered with stores on forecast and replenishment settings as well as manual order needs Euramax International January 2016 – October 2016

Credit Memo Administrator (Contract)

• Provided accurate and timely collection of back up documentation and approvals required for customer credit memos

• Contacted internal departments as needed to communicate requirements for documentation, approvals, and other information needed for processing of customer credit memos

• Completed required internal paperwork (Credit Memo Authorization Requests) and submitted to Compliance department

• Recorded and tracked customer credits as they moved through the internal review and approval process Southwest Airlines April 2015 – November 2015

Emerging Leader Development Program

• Inter-departmental rotational leadership program within the Ground Operations department of the company

• On the job training at the airport in each department with a focus on how to lead and direct the work force

• Classroom based training at HDQ location in Dallas, Texas; also emphasizing various aspects of leadership CBRE October 2014 – January 2015

Data Analyst (Contract)

• Reviewed and verified accuracy of lease vouchers as they pertain to brokered real estate deals through represented clients

• Assisted in receivables process through lease voucher verification and subsequent correspondence with billable parties

• Provided effective communication with both clients and business partners to secure appropriate business practices EDUCATION

Georgia State University, J. Mack Robinson College of Business, Atlanta, GA Bachelor of Business Administration, Finance May 2013 Bachelor of Business Administration, Marketing, May 2013 STUDENT ORGANIZATIONS

• The Finance Society

• Tighter Grip, African American Male Initiative – Recruitment Specialist (2008-2010)

• The Society of The Distinguished – VP of Budgeting and Finance (2011 – 2013): managed books, collected and managed dues of members, allocated funds to support programs and on-campus activities



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