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Management Manager

Location:
Fontana, CA
Posted:
February 19, 2018

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Resume:

NEERAJ SOOD

(ac4ixg@r.postjobfree.com)

https://www.linkedin.com/in/neerajsood1

401-***-****

Pragmatic Marketing Certified PM with 14 plus years of experience in IT Software Management as a Product Strategy Leader, Principal IT Analyst and Market Analyst specializing in the conceptualization and build of unique Enterprise Appraisal Management, Mortgage Risk Management, Healthcare Management, Financial Market Data, Regulatory Compliance Applications. Proven track record of converting raw data into solution generating products based on market/user centric design approach to provide best user experience.

SPECIFIC EXPERTISE

Product Management

Business Case Development

Market-Driven Products

Product Lifecycle Management

Price & Cost Management

Financial Modelling / Analysis

ROI NPS NPV Analysis

Product Launch & Sunset

Business Analysis-Research

Strategic Planning & Execution

New Business Development

Market Research

Target Markets

Customer Segmentation

Buyer Personas

Operational Pricing Models

Business-Marketing Strategy

Brand Positioning

Brand Awareness Campaigns

Content Strategy / Content Marketing

Customer Relationship Management

Mobile Marketing and Advertising

Search Engine Management (SEM)

Social Media Marketing and Optimization

TECHNICAL SKILLS

Product

Agile, Waterfall, Iterative, Scrum

Quick Base, Aha, CMMI

Rational Rose, UML

HP PPM, Sprint Planning

Confluence, Requisite Pro

Technical

SQL, XML, vlookups, pivot tables

IMS Mainframe

MS Visual SourceSafe

Guidewire Claimcenter

HRM HCM– Taleo, Kognos, Workday, API

Testing & Other

Rational Robot, Test Manager

XML Post tester

Rational Clear Quest

JIRA

SNAGIT, Sales Force

PROFESSIONAL EXPERIENCE

Modus Create Aug’17– Present

Product/BA Consultant

Worked with EDR (Environmental data services) to build the next generation collateral 360 services for clients like wellsfargo and JPMC

Worked with the client directly to capture system requirements including EPICs, user stories and acceptance criteria

Managed 2 swarms in a war room style development environment to meet client expectations

Managed client visibility via KANBAN / JIRA board and reporting

ICANN (Internet Corporation of Assigned Name and Numbers), CA Mar’16– Jul’17

Sr. Manager, Salesforce Product

Develop Product Strategy for Global Domain Distribution (GDD) technical system and ICANN community

Roadmap owner for Salesforce as a Platform implementation across the company to support the Registry, Registrar communities

Manage Cross-Functional teams including GDD operations, CS to successfully deploy technical solutions and support projects up to $2M

Recently worked on a project @ Harvard university on the Harvard key banner for higher Ed, as part of the certificate in strategy

Hireright, CA Oct’13– Feb’16

Product Mgmt. – Healthcare Business Strategy

Product and Roadmap owner for Healthcare Sanctions compliance and monitoring through Fraud and Abuse control Information system (FACIS)

Companywide initiative for fingerprinting background investigation and Provider Master Data Management (MDM) for Davita healthcare and other healthcare vertical clients.

Drove meaningful, Market and Data Analytics product strategy across mobile and desktop channels

Planed and executed the Mobile Responsive Design with UX teams based on user and consumer-driven data & trends

Defined overall Business strategy and go-to market plan for HireRight Connect API - Pre-integrated Solution with applicant tracking systems (ATS) & Enterprise Platform.

Created strategic and tactical Product Visions & Business Cases delivering on-going future and near-term Roadmaps through Market Research, customer feedback and interactions with internal stakeholders, Day in the life, Net Promoter Score (NPS), User groups & Daily Detractors etc.

Expert in Vendor Management/Contract Negotiations and External Service provider relationships delivering products in both B2B and B2C/DTC environments

Performed Product Financial Analysis using various Statistical models including Breakeven Analysis, NPV, and Revenue Forecasting & ROI.

Verisk Analytics (Interthinx/Verisk Health), CA Mar’07– Sep’13

Product Manager

Managed all aspects of Product Management for Healthcare Risk Mitigation and Management suite of products to empower a sustainable value based healthcare delivery and payment system.

Product owner for data driven business intelligence reporting to reduce costs, improve patient outcomes, Claim accuracy, fraud analytics, identify and eliminate fraud waste and abuse

Implemented Google Analytics within Fraud applications to understand customer visits, in-product VOC and in-product measurement (Talk, VOC, Analytics)

Worked Closely with Sale/Account Management/Customer Service & Training department for Client Relationship Management (CRM) using Microsoft Dynamic CRM tool to automate business processes for overall customer satisfaction

Managed all projects with HP PPM tool to deliver on time project delivery and real time visibility into projects & individual roles

Leverage Business Intelligence (BI) tools to manipulate large data sets to drive Risk and scoring models.

Consulting company E-Business Application Solutions Inc. Since May’04

WellPoint Healthcare, CA Jan’06 – Mar’07

Sr. Business Analyst

Worked on the claims processing module of the Group Approval Process (GAP). The claims processing module involved Receipt and Verification of Claim Forms (837) and Claims Attachments (275), Claims Enquiry and Response (276/277), Adjudication, EFT and ERA (835) as per HIPAA guidelines. The project also involved determination and payment of the PMPM Capitation fee to the medical groups and IPA s by the HMO on behalf of its members.

Conducted Feasibility analysis of the system to be, identifying constrains of the current system

Molina Healthcare, Long Beach, CA May’05 – Jan’06

Business Analyst

Federal and State Financial reporting and analytics via QNXT implementation and company transition from QMACS

Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication

Jet Airways India Ltd Jan’00 – Jul’02

Market Analyst

Gathered requirements by conducting meetings and brainstorming sessions with end users and SMEs and documented them using RequisitePro - the documentation tool offered by Rational.

Organized requirements into high level Use Cases and low level Use Case Specifications and modeled them into UC, Activity using Rational Rose and MS Visio.

Education

Strategic Management Certificate (Pursuing) Harvard University 2015-2018

MBA in IT & Management Providence College, Rhode Island 2002-2004

Pragmatic Marketing Certified – Level 3 [Foundations, Focus & Build]



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