NEERAJ SOOD
(ac4ixg@r.postjobfree.com)
https://www.linkedin.com/in/neerajsood1
Pragmatic Marketing Certified PM with 14 plus years of experience in IT Software Management as a Product Strategy Leader, Principal IT Analyst and Market Analyst specializing in the conceptualization and build of unique Enterprise Appraisal Management, Mortgage Risk Management, Healthcare Management, Financial Market Data, Regulatory Compliance Applications. Proven track record of converting raw data into solution generating products based on market/user centric design approach to provide best user experience.
SPECIFIC EXPERTISE
Product Management
Business Case Development
Market-Driven Products
Product Lifecycle Management
Price & Cost Management
Financial Modelling / Analysis
ROI NPS NPV Analysis
Product Launch & Sunset
Business Analysis-Research
Strategic Planning & Execution
New Business Development
Market Research
Target Markets
Customer Segmentation
Buyer Personas
Operational Pricing Models
Business-Marketing Strategy
Brand Positioning
Brand Awareness Campaigns
Content Strategy / Content Marketing
Customer Relationship Management
Mobile Marketing and Advertising
Search Engine Management (SEM)
Social Media Marketing and Optimization
TECHNICAL SKILLS
Product
Agile, Waterfall, Iterative, Scrum
Quick Base, Aha, CMMI
Rational Rose, UML
HP PPM, Sprint Planning
Confluence, Requisite Pro
Technical
SQL, XML, vlookups, pivot tables
IMS Mainframe
MS Visual SourceSafe
Guidewire Claimcenter
HRM HCM– Taleo, Kognos, Workday, API
Testing & Other
Rational Robot, Test Manager
XML Post tester
Rational Clear Quest
JIRA
SNAGIT, Sales Force
PROFESSIONAL EXPERIENCE
Modus Create Aug’17– Present
Product/BA Consultant
Worked with EDR (Environmental data services) to build the next generation collateral 360 services for clients like wellsfargo and JPMC
Worked with the client directly to capture system requirements including EPICs, user stories and acceptance criteria
Managed 2 swarms in a war room style development environment to meet client expectations
Managed client visibility via KANBAN / JIRA board and reporting
ICANN (Internet Corporation of Assigned Name and Numbers), CA Mar’16– Jul’17
Sr. Manager, Salesforce Product
Develop Product Strategy for Global Domain Distribution (GDD) technical system and ICANN community
Roadmap owner for Salesforce as a Platform implementation across the company to support the Registry, Registrar communities
Manage Cross-Functional teams including GDD operations, CS to successfully deploy technical solutions and support projects up to $2M
Recently worked on a project @ Harvard university on the Harvard key banner for higher Ed, as part of the certificate in strategy
Hireright, CA Oct’13– Feb’16
Product Mgmt. – Healthcare Business Strategy
Product and Roadmap owner for Healthcare Sanctions compliance and monitoring through Fraud and Abuse control Information system (FACIS)
Companywide initiative for fingerprinting background investigation and Provider Master Data Management (MDM) for Davita healthcare and other healthcare vertical clients.
Drove meaningful, Market and Data Analytics product strategy across mobile and desktop channels
Planed and executed the Mobile Responsive Design with UX teams based on user and consumer-driven data & trends
Defined overall Business strategy and go-to market plan for HireRight Connect API - Pre-integrated Solution with applicant tracking systems (ATS) & Enterprise Platform.
Created strategic and tactical Product Visions & Business Cases delivering on-going future and near-term Roadmaps through Market Research, customer feedback and interactions with internal stakeholders, Day in the life, Net Promoter Score (NPS), User groups & Daily Detractors etc.
Expert in Vendor Management/Contract Negotiations and External Service provider relationships delivering products in both B2B and B2C/DTC environments
Performed Product Financial Analysis using various Statistical models including Breakeven Analysis, NPV, and Revenue Forecasting & ROI.
Verisk Analytics (Interthinx/Verisk Health), CA Mar’07– Sep’13
Product Manager
Managed all aspects of Product Management for Healthcare Risk Mitigation and Management suite of products to empower a sustainable value based healthcare delivery and payment system.
Product owner for data driven business intelligence reporting to reduce costs, improve patient outcomes, Claim accuracy, fraud analytics, identify and eliminate fraud waste and abuse
Implemented Google Analytics within Fraud applications to understand customer visits, in-product VOC and in-product measurement (Talk, VOC, Analytics)
Worked Closely with Sale/Account Management/Customer Service & Training department for Client Relationship Management (CRM) using Microsoft Dynamic CRM tool to automate business processes for overall customer satisfaction
Managed all projects with HP PPM tool to deliver on time project delivery and real time visibility into projects & individual roles
Leverage Business Intelligence (BI) tools to manipulate large data sets to drive Risk and scoring models.
Consulting company E-Business Application Solutions Inc. Since May’04
WellPoint Healthcare, CA Jan’06 – Mar’07
Sr. Business Analyst
Worked on the claims processing module of the Group Approval Process (GAP). The claims processing module involved Receipt and Verification of Claim Forms (837) and Claims Attachments (275), Claims Enquiry and Response (276/277), Adjudication, EFT and ERA (835) as per HIPAA guidelines. The project also involved determination and payment of the PMPM Capitation fee to the medical groups and IPA s by the HMO on behalf of its members.
Conducted Feasibility analysis of the system to be, identifying constrains of the current system
Molina Healthcare, Long Beach, CA May’05 – Jan’06
Business Analyst
Federal and State Financial reporting and analytics via QNXT implementation and company transition from QMACS
Facilitated JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication
Jet Airways India Ltd Jan’00 – Jul’02
Market Analyst
Gathered requirements by conducting meetings and brainstorming sessions with end users and SMEs and documented them using RequisitePro - the documentation tool offered by Rational.
Organized requirements into high level Use Cases and low level Use Case Specifications and modeled them into UC, Activity using Rational Rose and MS Visio.
Education
Strategic Management Certificate (Pursuing) Harvard University 2015-2018
MBA in IT & Management Providence College, Rhode Island 2002-2004
Pragmatic Marketing Certified – Level 3 [Foundations, Focus & Build]