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Customer Service Manager

Pompano Beach, Florida, United States
February 18, 2018

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Muhammad M. Hasan

**** ** **** *****

APT ***

Coral Springs

FL, 33065

Phone: 754-***-****



Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.


Bachelor of Business Administration (June, 2007.)


Assistant Store Manager (06-03-2009 –12-15-2015)

Walgreens Co. (Sunrise, FL.)

Reorganized the sales floor to meet company demands.

Design and implemented customer satisfaction.

Stocked and restocked inventory when shipments were received.

Trained all new employees on store procedures and policies.

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

Wrote order supply requests to replenish merchandise.

Worked closely with the district manager to formulate and build the store brand.

Completed weekly schedules according to payroll policies.

Maintained daily record of all transactions.

Trained staff to deliver outstanding customer service.

Contributed to merchandising ideas at team sale meetings.

Created daily task list for all employees and followed up to ensure completion and accuracy.


Retail inventory management

Store operations

Exceptional leader

Outstanding communication skills

Accurate cash handling

Sales professional

Store opening and closing procedures

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