Customer Service Manager
Resume:
Muhammad M. Hasan
APT ***
Coral Springs
FL, 33065
Phone: 754-***-****
E-mail: ********@*****.***
Summery
Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.
Education
Bachelor of Business Administration (June, 2007.)
Experience
Assistant Store Manager (06-03-2009 –12-15-2015)
Walgreens Co. (Sunrise, FL.)
Reorganized the sales floor to meet company demands.
Design and implemented customer satisfaction.
Stocked and restocked inventory when shipments were received.
Trained all new employees on store procedures and policies.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Wrote order supply requests to replenish merchandise.
Worked closely with the district manager to formulate and build the store brand.
Completed weekly schedules according to payroll policies.
Maintained daily record of all transactions.
Trained staff to deliver outstanding customer service.
Contributed to merchandising ideas at team sale meetings.
Created daily task list for all employees and followed up to ensure completion and accuracy.
Skills
Retail inventory management
Store operations
Exceptional leader
Outstanding communication skills
Accurate cash handling
Sales professional
Store opening and closing procedures
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