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Customer Service Sales

Calgary, Alberta, Canada
February 17, 2018

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Romina Baig

Ph: 403-***-****


Obtain a position in a company where I can enhance my skills and knowledge for accomplishing the goals of the company.

Skills Summary

Excellent interpersonal skills attained through working with people of diverse backgrounds

Strong writing, public speaking, organizational, quick learner and presentation skills

Enthusiastic, hard-working, creative, enjoy fast-paced, work well under pressure and willing to assume increased responsibility

Self Motivated in challenging work environments, as a member of a multidisciplinary team or an independent

Strong multi-tasking skills and ability to successfully complete tasks within time constraints

Excellent computer skills with solid knowledge of Microsoft Access, Excel, Word, and PowerPoint

5 years of customer service and cash handle experience


SAIT Polytechnic

Business Administration Diploma Part-Time 2014 – Current

Major: Management

Core Course:

1.Introductory Financial Accounting I

2.Business Computers

3.Communication & Presentation Skills

4.Marketing Essentials

5.Business Leadership

6.Human Resource Management

Volunteer Experience

Crescent Heights High School 2010-2012

Art Club

Help teachers with displaying projects in the display cases

Muslim Community Centre

Help serve food to the guest

Participate in collecting donation

Clean up the room after the event

Work Experience

Alkarim Travel & Tours Jan 2015 - Current

Office Administrator

Providing Customer Service, and answering phone calls in professional manner.

Preparing daily deposit and ensure closing balance tie with report.

Money transfer service

Filling all types of visa applications.

Wal-Mart Canada Store

Photo Lab Department

Photo Lab Technician

Aug 2014 - Current

Processed an average of 50 orders daily in an efficiently timely manner

Customer service in person and through phone by answering any questions regarding to our prints or online orders.

Educated both customers and staff members on service offerings

Maintained update with the product trends in order to answer the customer needs.

Maintained the photo lab clean and orderly stacked products in the display case.

Proceeds all transactions accurately in timely manner

Marked all sales products and clearance items with recent price tags.

Seasonal Department

Sales Associate

Mar 2014-Jul 2014

Describe merchandise and explain uses and operation core to customer

Answer all questions either through face to face or on phone regarding to the store and its merchandise

Placed special orders or call other stores in order to locate a specific item

Stock inventory

Prepare merchandise for purchase

Awards & Achievements

Emaan graduation award trophy from Muslim Association, 2013

Art Club Certificate Grade 12 from Crescent Height High School, 2012


Available upon request

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