Tibco BW Developer
Resume:
UMA MAHESWARI KARUNAKARAN
TIBCO Developer
*******@*****.***
Summary:
●9+ years of IT experience in Design, Development, Testing, Administration, maintenance and Support.
●Skillful experience in modeling and development of Business Process Integration designing using several TIBCO Suite of products like TIBCO Runtime agent 5.x, TIBCO Active Matrix Business works 5.X, TIBCO Domain Utility, TIBCO Administrator, TIBCO EMS 6.x, TIBCO Hawk
●Expert knowledge on SDLC (Software development life cycle) of Integration (EAI/SOA) projects.
●Expertise in systems and process monitoring using TIBCO Administrator, with hands on Performance Analysis and Maintenance of System stability.
●Proficient experience in using messaging standards such as TIBCO EMS and MQ/JMS for distributed computing applications.
●Proficient experience of handling different transport protocols between applications like TIBCO EMS 6.X, MQ/JMS and HTTPS.
●Proficient in using Database resources using JDBC and ODBC Connections considering optimum performance. Expertise in Web services using SOAP/JMS, SOAP/HTTPS and SOAP/HTTP.
●Proficient developing Java Custom Functions for TIBCO Business works.
●Experience in designing and developing XML Schemas, XSLT, XPath, WSDL, SOAP and HTML.
●Experience in building EAR files and deploying using TIBCO Administrator.
●Knowledge of software Configuration management, Project management, Quality assurance, Defect management, and complete business driven development processes.
Education:
•Bachelor of Engineering – Electronics and Communication, Anna University, India.
Technical Skills:
TIBCO EAI: TIBCO Designer, TIBCO BW, TIBCO EMS and TIBCO Administrator
TIBCO Adapters: TIBCO File adapter, ADB Adapter
TIBCO Integration: TIBCO MFT
Testing Tool: SOAP UI
Database and Tools: Oracle 10g, SQL developer, Toad
Source Control: CVS, SVN
Tracking Tools: AP ALM, JIRA
Languages: C language
Operating Systems: UNIX, Linux, Windows XP, Windows7, MS DOS
Professional Experience:
MACYS Inc / Bloomingdales, Johns Creek, GA
Jul 2017 – current
Role: Tibco Consultant
Project: Common Customer
Common customer is part of the MACYS Inc / Bloomingdales Marketing system, There are multiple BW and BE components that acquires and stores customer preferences such as email marketing, SMS marketing, e-receipt and various other advertising preferences. Common Customer provides various real time and batch application for end systems to get the latest preferences of a customer. This application provides a 360-degree view of the customer data for all internal applications.
I developed a BW web service that returns customer account, address, phone, email and other details based on key fields like account number, phone, email, customer id. This web service is consumed by the Customer Service and IVR systems to look up customer information.
Roles & Responsibilities
●Built and configured new TIBCO environments.
●Involved in the study of customer marketing preferences, customer transaction data and marketing data.
●Understanding Business requirements and Business processes.
●Created XML Schema Definitions (XSD) for validation in business work processes.
●Designed and created several Business Processes for customer information flow and order management.
●Involved in the configuration of EMS connections and setting up EMS Servers for queues, topics, bridges and Fault Tolerance.
●Involved in integration testing with partners using EMS and HTTP as integration points.
●Setup security mechanism and authentications.
●Created a common process for error handling and error reporting
●Involved in generation of WSDL’s and Services using TIBCO BW.
●Used EMS Server for JMS Communication.
●Used MFT for transferring large files between partners.
●Involved in bug fixing with the help of vendor.
●By using SQL developer we verify if the updates have been processed correctly.
●Manually and automatic integrations by using FTP connections.
●Managed services manually using TIBCO Administrator GUI and using AppManage command to Deploy/Undeploy, Delete Start and Stop.
Environment: Tibco MFT, Tibco EMS 8.1.0, Tibco BW 5.12, Tibco Admin 5.12, SQL, HP ALM and UNIX.
MACYS Inc / Bloomingdales, Johns Creek, GA
Dec 2016 – Apr 2017
Role: Prod Support Engineer
Project: E-Wallet
MACYS Inc / Bloomingdales is implementing a new electronic wallet for its customers who have an online account and a MACYS Inc / Bloomingdales credit card, now the customer need not carry STAR pass offers or any other offers available on printed media or online websites physically to the store as the offers would be automatically available to them when they swipe their credit card on any point of sale system within the 800 plus sores or online. TIBCO BW web services are implemented to integrate the Point of Sale systems, MACYS Inc / Bloomingdales websites with the Wallet Hub.
Roles & Responsibilities
Played role as a Production Support team member and has ability to identify tasks if it requires change control, follow appropriate change control processes.
Have good knowledge on issue resolution and triage techniques, acted accordingly to triage the issue.
Flexibility to work during on call and address issues during odd hours and have handled high/ critical incidents and have resolved the incidents.
Have followed the SLA timelines and techniques while resolving the incident.
Have good understanding knowledge on the change control, and implemented appropriate change control process.
Have good knowledge on Incident management, Problem Management and change process.
Gave transition to production support and also involved in supporting the application.
Monitor BW engine and Log files.
Involved in setting up the FT environment for BW Engines and EMS Server.
Fine-tuned the max jobs and flow limit to the BW engine considering the load analysis.
Created Unit test cases document and performed unit tests in the local box.
Delivered expertise and support in resolving application issues.
Provided a continual example of high level of service to all co-workers and customers.
Provided on-call support 24/7 for TIBCO environment and Working Experience independently and within the team.
Set up the Load Balancing and Fault Tolerance for the BW Engines at runtime
Used Message Selectors on Bridges to route the traffic as per Business Requirements.
Involved in monitoring of BW engines, TIBCO Adapters and Log files.
Installing, configuring, and testing TIBCO EMS, Rendezvous, TRA, Administrator, Business works, Hawk, Adapters, etc.
Configured, deployed, and migrated TIBCO projects across different lifecycle environments using TIBCO Administrator GUI and scripted deployments.
Developed and manage Hawk rule bases and Work with technical support.
Experience TIBCO EMS JMS /BW and Adapters, as well as TIBCO administrator
Troubleshooting and tuning Tibco installations, Business works processes and other processes
Maintain, test, and execute disaster recovery procedures for TIBCO environment.
Experience project from initiation and requirements-gathering stage all the way to completion.
Troubleshooting and tuning Business works processes.
Providing technical expertise and guidance on TIBCO administration approaches process re-engineering and design.
Environment: Tibco EMS 8.1.0, Tibco BW 5.12, Tibco Admin 5.12, SQL, HP ALM and UNIX, JIRA
Apr 2015 – Sep 2016
Role: Prod Support Developer
Project: wowindianhair.com, Suwanee GA
This is an e-commerce based retailer selling various hair products to customers thought the US. As an Prod support and maintenance analyst I manage day to day operations and also analyze sales and marketing data generate reports and also maintain the health of the application.
Roles & Responsibilities
● High level and low level design of web pages.
● Prepared unit test case documents using the Standard Testing Techniques.
● analyzed the requirements with the business users.
● Created technical specification documents for the interfaces/web services.
● Responsible for defect resolution and debugging.
● Updated content of the webpages periodically.
● Support Test teams during various test cycles.
● Deployed components into various test environments
Environment: HTML, XML, XSLT, PHP, CSS and UNIX
Apr 2013 – Jul 2014
Role: Tibco developer
Project: Load GroupSales Automation
Load GSA is an interface between the Insurance provider and its Brokers system built to automate the process of Group sales. Prospect details are sent by the brokers along with the quote information, TIBCO BW will receive these prospects information performs the required business rules, validations and submits them to Broker Express (Pega) to complete the sales process. All the rates for each product offered by the service provider to its customers have to be pushed to the Brokers system as and when they are updated.
Roles & Responsibilities
● High level and low level design of web services using TIBCO BW.
● Prepared unit test case documents using the Standard Testing Techniques.
● analyzed the requirements with the business users.
● Created technical specification documents for the TIBCO BW interfaces/web services.
● Responsible for defect resolution and debugging.
● Support Test teams during various test cycles.
● Deployed components into various test environments
Environment: Tibco EMS 6.x, TibcoBW 5.7, Tibco Admin 5.6, Tibco Hawk 4.8, and UNIX
Nov 2011 – Jan 2013
Role: Tibco developer
Project: Member Portal services
Load GSA is an interface between the Insurance provider and its Brokers system built to automate the process of Group sales. Prospect details are sent by the brokers along with the quote information, TIBCO BW will receive these prospects information performs the required business rules, validations and submits them to Broker Express (Pega) to complete the sales process. All the rates for each product offered by service provider to its customers have to be pushed to the Brokers system as and when they are updated.
Roles & Responsibilities
● High level and low level design of web services using TIBCO BW.
● Prepared unit test case documents using the Standard Testing Techniques.
● analyzed the requirements with the business users.
● Created technical specification documents for the TIBCO BW interfaces/web services.
● Responsible for defect resolution and debugging.
● Support Test teams during various test cycles.
● Deployed components into various test environments
Environment: Tibco EMS 6.x, TibcoBW 5.7, Tibco Admin 5.6, Tibco Hawk 4.8, and UNIX
Wipro Ltd, Bangalore, India
Nov 2009 – Mar 2011
Role: Tibco developer
Project: Tango Ing
This project supports the Life Risk Group’s goal of providing market leading online services by delivering the next evolution of INGA’s retail electronic service capability.
Project Tango further aligns with the INGA Retail Risk Group’s objectives of providing an easy sales process and presenting the opportunity to build stronger BDM and underwriting relationships.
TIBCO BW based web services were used for the implementation, these web services are consumed by the Broker and third-party portals supporting the online quotes and sales systems.
Roles & Responsibilities
●Designed and developed web services using TIBCO BW.
●Analysed business requirements and prepared unit test case documents using the Standard Testing Techniques.
●Analysed the requirements with the business users.
●Created technical specification documents for the TIBCO BW interfaces/web services.
●Responsible for defect resolution and debugging.
●Deployed components into various test environments
Environment: Tibco EMS 6.3, TibcoBW 5.7, Tibco Admin5.6, Tibco Hawk 4.8, and UNIX
Wipro Ltd, Bangalore, India
Aug 2008 – Oct 2009
Role: Tibco developer
Project: Online Order Processing System
Enhancements were made to the existing order processing systems at one of the major electronic goods and appliance retailer in the United States to handle orders received through mobile devices.
Multiple TIBCO BW interfaces were impacted due to this critical change, various components had to be redesigned and redeveloped to support this change
Roles & Responsibilities
• Preparation of high level and Technical design documents based on the BRS.
• Created Technical specification documents for TIBCO BW Interfaces.
• Deployed TIBCO BW interfaces using TIBCO Administrator.
• Extensively worked on Logging and error handling for TIBCO BW interface.
• Deployed and tested in various environments like Dev, Test and Stage.
• Extensively used FTP to pull files from other servers.
• Extensively used SOAP UI for testing web services.
Environment: TIBCO BW 5.6, TIBCO EMS 5.0 and TIBCO Admin 5.6
Wipro Ltd, Bangalore, India
Sep 2007 – Aug 2008
Role: Tibco developer
Project: NAGP BP
Integration Layer is a messaging framework implemented for this Leading UK Oil and Gas Major using TIBCO suite of Products. Many interfaces (VEST’s) and ADB Adapters developed using TIBCO BW was implemented as part of this initiative.
Whenever a trade happens between this leading Oil and Gas major and other third party suppliers an xml message with all the trade details are received in xml format on EMS. These messages are parsed and transformed into a format specified by the third party specifications.
The message is enriched using a JMS based request response to a java framework called ORM (Object Relationship Manager)
Roles & Responsibilities
•Designed and developed multiple interfaces using TIBCO BW and ADB adapter
•Analyzed business requirements and prepared unit test case documents using the Standard Testing Techniques.
•Created mapping and transformation document as part of the low level technical design.
•Created automated test scripts using Green Hat Tester.
•Responsible for defect resolution and debugging.
•Creating archive files and packaging the project for deployment
•Peer code review and knowledge transition
Environment: TIBCO BW 5.6, TIBCO EMS 5.0 and TIBCO Admin 5.6, GH Tester 3
Wipro Ltd, Bangalore, India
Dec 2006 – Aug 2007
Role: Tibco developer
Project: Web Order Manager
Order Manager validates and processes high volume of payment transactions which enables faster time-to-market, a real-time dashboard and conforms to industry specifications and compliances for a leading European Financial Services Firm.
To achieve Major improvement in the transaction processing time
Enable business users to use highly interactive dashboard for critical business decisions.
Roles & Responsibilities
•Delivered a highly scalable and flexible Order Manager to validate and process high volume of payment transactions which enables faster time-to-market, a real-time dashboard and conforms to industry specifications and compliances for a leading European Financial Services Firm.
•Responsible for creating technical specification document for 3 interfaces developed using business works ADB and File adapter after which I developed those components and deployed them in DEV and SIT environments.
•Unit test case creation and execution
•Supported enhancements and defect fixes
Environment: TIBCO BW 5.6, TIBCO EMS 5.0 and TIBCO Admin 5.6
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